Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,678 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,678 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 14th December 2025

Beverly

Play It Koi 5 star review on 17th November 2025

Marie

Play It Koi 5 star review on 22nd October 2025

Alasdair

784

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have just posted on my garden pond forum how impressed I am with your company. The plants I have received from you have been in excellent shape and your packaging is also top notch!”

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Posted 3 years ago

“Great customer service as always. Shipped quickly and was packed very well so the UV bulb would not break in transit.”

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Posted 3 years ago

“Exactly what I have been searching for. Just a little modification and it wet irks great for my application.”

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Posted 3 years ago

“Excellent, the online shopping was easy to navigate, as was checkout, although an item I had ordered was out of stock, the salesman whom called me was able to recommend an item that was available. shipping was super fast! and that was a great bonus! thanks guys ill be back when im ready to proceed on my pond project. Noel”

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Posted 3 years ago

“Got some health lotus roots! Will buy again.”

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Posted 3 years ago

“Play it Koi had the product I needed when I couldn't find it anywhere else. I have it on authorship, and when the temp was warmer than I thought and I needed it early, they sent it early with amazing customer service. I am very happy with my purchase and their service.”

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Posted 3 years ago

“As always - great quality plants and fast shipping. You guys are awesome 💥”

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Posted 3 years ago

“Ordering from the website is very easy and the shipping is pretty quick very happy with the company”

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Posted 3 years ago

“First time customer and will definitely place future orders. The plants I ordered were well priced, perfectly wrapped, and delivered in great condition. I order a lot of plants by mail and have become accustomed to high shipping costs and somewhat tiny plants. My experience here has been the opposite. I highly recommend ordering from company. Thank you for the extra plant!”

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Posted 3 years ago

“So good to find a place to order replacement parts and maybe more… Thank you so much.”

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Posted 3 years ago

“I am using this for combining Hardwood pellets and Soy hulls for mushroom growing, works great!”

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Posted 3 years ago

“The product I wanted was available and was delivered quickly. It was packaged very well, in a thick box to hold the heavy weight. No problems.”

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Posted 3 years ago

“Time will tell with my new experiment with dwarf lotus plants. If something goes wrong it's not you, it's me. Gardening has been my pandemic respite from zoom meetings and the isolation. I did some research and the Momo Botan was recommended for its prolific blooms. I hope the Chinese Double Bloom Rose lotus as an improved Momo Botan is even better. It was easy to order online. I had a hard time finding this. Wish me luck!”

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Posted 3 years ago

“We purchase all of our pond essentials from Play It Koi and are super impressed with this shop! Discovered them during the pandemic and began shopping on line with them. Fantastic inventory, communication & customer service! We’re hooked! Thank you, Play It Koi!!”

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Posted 3 years ago

“Fast delivery and quality products!”

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Posted 3 years ago

“Easy to find the part i needed on the site. Delivered when expected.”

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Posted 3 years ago

“One thing I appreciate is the response from the PiK team whenever I have a question. They always get right back to me with usable information.”

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Posted 3 years ago

“Good experience.”

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Posted 3 years ago

“Prompt delivery. I have not set it up yet but I am hoping to really soon.”

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Posted 3 years ago

“Everything came in as expected. Great product and quick delivery!”

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Posted 3 years ago

Play It Koi is rated 4.9 based on 3,678 reviews