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Play It Koi Reviews

4.9 Rating 3,975 Reviews
97 %
of reviewers recommend Play It Koi
4.9
Based on 3,975 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Play It Koi Reviews

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 15th June 2026
"Steven"
Play It Koi 5 star review on 11th June 2026
William
Play It Koi 5 star review on 8th June 2026
Jerilyn
Play It Koi 5 star review on 5th June 2026
Elizabeth
Play It Koi 5 star review on 2nd June 2026
Ronald
Play It Koi 5 star review on 2nd June 2026
Ronald
Play It Koi 5 star review on 30th May 2026
Peter
824
Anonymous
Anonymous  // 01/01/2019
Extremely happy and impressed with not only the quality and size of my aquatic plant order but also the timeliness and packaging. The prices were great too! Will be ordering from this site again.
Helpful Report
Posted 1 year ago
I installed the new filter pads yesturday, today the pond looks 100% clearer. glad I was finally able to get the right size I needed for my Pondmax filter.
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Posted 1 year ago
Very fast shipping and the item was great,
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Posted 1 year ago
Very pleased with my purchase. Plants came in a timely fashion and were bigger than I expected.
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Posted 1 year ago
Plants were great!
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Posted 1 year ago
Replacement part dealer for PondMax. I spoke to PondMax and they directed my to Play it Koi...I had previously purchased from them and was pleased. This didn't disappoint. Shipping is minimal time. Support this business.
Helpful Report
Posted 1 year ago
Love ordering from PlayIt Koi!! Their Lillies and Lotus when grown and bloom are absolutely stunning!! And I love being able to order all my other pond supplies from them as well especially the AquaMeds Medzyme to keep my koi safe from bacterial issues. Ivan with PlayItKoi is also so very helpful and quick to responding to my questions via email. I love the customer support he provides, the advice for my koi pond is what helps keep them safe and my pond stunning!!
Play It Koi 5 star review on 20th April 2025 Play It Koi 5 star review on 20th April 2025 Play It Koi 5 star review on 20th April 2025 Play It Koi 5 star review on 20th April 2025
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Posted 1 year ago
Great product and fast delivery
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Posted 1 year ago
Best price, fast shipping even with USPS
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Posted 1 year ago
Plants came in very secure packaging and in very good shape!!!
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Posted 1 year ago
Great experience and easy shopping experience.
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Posted 1 year ago
I have had several filters over the past 10 years, but this filter is doing a great job in keeping the water clear!
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Posted 1 year ago
Awesome , plants look great
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Posted 1 year ago
This is a very complete kit. It includes everything needed to make the filter like new. I was very happy with my purchase and it arrived quickly.
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Posted 1 year ago
Was great arrived as scheduled. Thank you
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Posted 1 year ago
Top notch customer service, beautiful lotus rhizomes
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Posted 1 year ago
I received my lotus and package was done the best that it could be. During shipping leaf tip was damage but the plant has 3 growth tip so it’s still good. I’ve even reach out to support and was answer back with assurance that it will be fine. Support even offer remedies if lotus does end up with problem. Love the support quick reply and purchase of product was quick and easy. Definitely buying more in future.
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Posted 1 year ago
Food water delivered in a timely fashion.
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Posted 1 year ago
I just planted them. I have to wait for few months to let you know how they are doing!
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Posted 1 year ago
Excellent
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Posted 1 year ago
Play It Koi is rated 4.9 based on 3,975 reviews