Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,549 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,549 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 20th July 2025

Katrina

Play It Koi 5 star review on 19th July 2025

Deborah

Play It Koi 5 star review on 29th June 2025

Bobbi

758

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First purchase arrived several days earlier than expected. The quick shipping is appreciated so we can work on our koi pond filtration change project 5 days earlier! Product is new in box. Thank you!”

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Posted 1 year ago

“Customer service answered my questions quickly. The order shipped quickly and arrived in perfect condition.”

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Posted 1 year ago

“I just ordered replacement parts for my PondMAX filters. First time customer. Great Customer service. Totally impressed with quick delivery. Thank you very much!”

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Posted 1 year ago

“Great service, good products”

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Posted 1 year ago

“Very pleased. Flawless!”

Play It Koi 5 star review on 4th July 2024

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Posted 1 year ago

Oh my goodness Inna, thank you so much for your excellent 5-star rating and review of Play It Koi! We are especially delighted by the beautiful picture of your pond with the koi and their adorable duck friend. It truly made our day! We are thrilled to hear that you are very pleased with your experience. Wishing you a very happy and safe 4th, Inna!

Posted 1 year ago

“You all did a good job”

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Posted 1 year ago

“Order was received in excellent condition. The driver left it in the shade. I put some in the pond and am growing some out in 2 tubs. I will certainly order again from you. Great Service and it was nice speaking with you the other day.”

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Posted 1 year ago

“Easy to order. The lights have not been installed but I am sure will work like the other ones I am replacing”

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Posted 1 year ago

“Great tubing. Exactly what I expected and quick delivery.”

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Posted 1 year ago

“Beautiful lilies and great service. The lilies were much better than the ones we could find locally. I definitely recommend this company.”

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Posted 1 year ago

“My products arrived promptly and the customer service is outstanding.”

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Posted 1 year ago

“I am very impressed with Play It Koi! My order was processed and shipped quickly. The order was followed up with detailed and helpful planting instructions. The plants themselves arrived in perfectly healthy and beautiful condition. Everything was well packaged to retain the necessary moisture for the plants. Can highly recommend! Please see my photo of plants on day or arrival.”

Play It Koi 5 star review on 1st July 2024

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Posted 1 year ago

“Received everything as ordered and can't wait to put my plants in the pond!”

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Posted 1 year ago

“Water hyacinth, water lettuce and lilies arrived in excellent condition and are now thriving in my pond.”

Play It Koi 5 star review on 30th June 2024

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Posted 1 year ago

Gorgias Lisa! Thanks for sharing, and I see they are flowering for you too. You must have that magic touch ;-)

Posted 1 year ago

“Shipping was fast Items was as described”

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Posted 1 year ago

“Products all arrived in tact and prices are good! They did come a little later than expected (9days)”

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Posted 1 year ago

“Great company! Product had a great price and shipping was fast.”

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Posted 1 year ago

“Service and delivery was easy and fast and the UV bulbs arrived un broken.”

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Posted 1 year ago

“I was presently surprised when I opened the box. The size of the plants were more than expected. The plant's received are very healthy, and hopefully will thrive in my second bog.”

Play It Koi 5 star review on 29th June 2024

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Posted 1 year ago

“I am very happy with the order I placed of 3 Japenese Butterfly Koi fish. They all are very healthy and I love the colors you sent!”

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Posted 1 year ago

Play It Koi is rated 4.9 based on 3,549 reviews