Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,606 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,606 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 9th September 2025

773

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy and fast with an easy to navigate site.”

Helpful Report

Posted 2 years ago

“I was surprised at how small the box was. But the plants all arrived in great condition. Moreso, I have purchased plants locally here in Los Angeles and even getting them straight from the "nursery" they were iffy. But these had beautiful roots, few dead leaves and were not limp.”

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Posted 2 years ago

“I think you did Great!”

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Posted 2 years ago

“Very Good”

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Posted 2 years ago

“They were such great help over the phone!! Great service! Rushed my meds to me and my ailing fish.”

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Posted 2 years ago

“The products arrived in a timely manner, and I appreciated the advice given over the phone. Thanks.”

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Posted 2 years ago

“Did not get the product. Shipment was sent with wrong carrier and it was not delivered. No response from customer service yet”

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Posted 2 years ago

“Fantastic. Filter is like new now”

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Posted 2 years ago

“Very good .”

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Posted 2 years ago

“Really good service. Started using the uvlights right away and they seem great. Time will tell if they solve our algae problems”

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Posted 2 years ago

“Your company is my “go to” for everything Koi! You have good products & your service is awesome! Thank you so much!”

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Posted 2 years ago

“I ordered lotus I got more than I expected very happy excited to see it grow”

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Posted 2 years ago

“Plants arrived healthy and in very good condition! Thank you again!”

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Posted 2 years ago

“Fast shipping.”

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Posted 2 years ago

“Plant arrived quickly in great condition. Can't wait til it has huge shiny black leaves!”

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Posted 2 years ago

“Great. Shipping comes in good condition and timely manner.”

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Posted 2 years ago

“Fast delivery at a reasonable price.”

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Posted 2 years ago

“Purchasing our pond supplies from Play It Koi was the easiest thing ever! They have a large supply of great products and their delivery was fast and easy. Great job folks!”

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Posted 2 years ago

“I ordered a replacement UV bulb online for my pond filter, to be shipped to my house as we currently have limited pond supply outlets in my area. . It came “packaged to the max” for safe travels via UPS. I appreciate that! I believe it was shipped either the day I ordered it online or the next day. Arrived in about 2 business days. Perfect! This is the second time I have ordered online from Play It Koi. First time was for replacement outdoor lighting which was also a pleasant frustration-free experience.”

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Posted 2 years ago

“Very helpful staff.”

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Posted 2 years ago

Play It Koi is rated 4.9 based on 3,606 reviews