Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 3,935 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 3,935 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 8th June 2026

795

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have purchased from Play it Koi several times now. They have always taken good care of me. This time was no exception.”

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Posted 6 years ago

“I love buying from Play it Koi!”

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Posted 8 years ago

“I have ordered from Play It Koi several times & have always received my shipment quickly. The plants are packaged well and arrive in excellent condition. I highly recommend this company.”

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Posted 4 years ago

“Great customer service”

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Posted 9 years ago

“Play it Koi was efficient and helpful in expediting my order. Would buy from again and recommend.”

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Posted 9 years ago

“Play it Koi was efficient and helpful in expediting my order. Would buy from again and recommend.”

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Posted 9 years ago

“I love the plants here and tell all my plant nerd friends. Great size, affordable and the folks at play it koi give top notch service. Shipping is always swift, which is helpful for excited, impatient plant hoarders like myself :)”

Play It Koi 5 star review on 20th June 2020

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Posted 5 years ago

“The plants were moist and beautiful. Unfortunately for me my Koi thought that it was tasty abd ate them up. Dang expensive food. Tommy Burrows”

Play It Koi 5 star review on 23rd June 2020

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Posted 5 years ago

“Quick & Terrific Service!!! Customer Satisfaction is obviously a # 1 Priority at PLAY IT KOI !!!”

Play It Koi 5 star review on 24th June 2020

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Posted 5 years ago

“Very pleased with Play It Koi! Great product selection, price, shipping and service. Will be ordering often!”

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Posted 5 years ago

“I was interested in getting additional plants for our pond and stumbled across Play it Koi. I tried them out and was pleasantly surprised to receive my order in short order and very fresh. I recommend them.”

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Posted 5 years ago

“We have been using the products for a couple of years so it isn't new to us and your service was great, easy to order and we received the product in just a couple of days which was great. Thank you”

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Posted 5 years ago

“Received my water lettuce sooner than expected, thriving and grateful. I couldn't find any of these locally. Website was easy, I'll shop with Play it Koi again!”

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Posted 5 years ago

“This is our 3rd Teton pump for our pond and they are the best! The pricing was good and I loved how fast it was shipped - even with the free shipping I got it in 2 days! I would buy from them again :) I love that the owner Ben really wants to hear both good and constructive criticism, which makes me realize he cares for his customers and his company!!!!”

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Posted 5 years ago

“My first impression was that the grounds were beautiful! Ben was very helpful and answered all our questions. We never felt rushed and I'm very happy with my new koi! I will definitely go back!”

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Posted 5 years ago

“I needed the medication for my fish and Play it Koi made it available for curve side pickup.”

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Posted 5 years ago

“best price on seaside aquatics build up plus 44lbs! free and very fast shipping!”

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Posted 5 years ago

“I recently made my second purchase from Play It Koi! They do not disappoint. I live in Charlotte so my plants had to travel a fair distance. I purchased Pickeral Rush and Water Hyacinths. I was leery of the hyacinths as I felt they are a delicate plant. Everything arrived in stellar condition. All plants are thriving. The best news is the customer service from Ben and Lisa. They are the best. I highly recommend them.”

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Posted 5 years ago

“I was surprised at how quickly the liner arrived. Since the website shows the location of store in Washington state I thought the order would ship from there. Since I live in Virginia, I was expecting a long wait. The liner was shipped out of Oklahoma by Fedex and didn't take long at all to arrive. The cardboard shipping box was a little dinged, but liner seems well protected inside box. I also was pleased at the email notifications when product shipped and later on, the progress reports. Will definitely order from Play It Koi in the future.”

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Posted 5 years ago

“Looking very good Love it Very helpful people talking with Ben and kelly they explained every question you need To know about the products”

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Posted 6 years ago

Play It Koi is rated 4.9 based on 3,935 reviews