Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 4,242 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,242 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 24th October 2026

Elizabeth

Play It Koi 5 star review on 18th October 2026

John

Play It Koi 5 star review on 11th September 2026

Kyra

Play It Koi 5 star review on 28th August 2026

Amanda

850

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived on time and both packages were in perfect shape! Great business to work with!!!”

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Posted 3 years ago

“Play It Koi were so helpful! I was able to email them and they answered my questions quickly. Their products are top of the line. Play it Koi is my “go to””

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Posted 3 years ago

“On time delivery and good price,”

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Posted 3 years ago

“Very happy with my purchase. Will definitely use you guys again in the future.”

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Posted 3 years ago

“well we haven't completed the return/exchange yet but your communication is EXCELLENT”

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Posted 3 years ago

“Always happy with prices, availability and quick delivery of koi food. I will continue to purchase from Play it Koi”

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Posted 3 years ago

“Arrived alive and looked great.”

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Posted 3 years ago

“Great experience, help design filtration systems”

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Posted 3 years ago

“I cleaned out my old (30+ yrs) pond with the original liner and it started to leak so we needed a new one, after a lot of research I settled upon this one, which was the toughest and most reasonably priced. The liner was shipped once it was made in the time frame they quoted when purchased. The new liner went in smoothly as it wasn't hard to move it around. It is a tough material yet light and flexible, I bought the 30 mil ultra with UV protection. I am happy with the results. The pond is all cut back getting ready for winter so it's not pretty right now and it has a leaf over it for the winter. But it is holding water and the fish are happy and it will look better in the fall. Thank you for the great product! Dave”

Play It Koi 5 star review on 24th October 2023

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Posted 3 years ago

“Exactly the product we needed. Quick shipping. Thank you.”

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Posted 3 years ago

“Excellent service.”

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Posted 3 years ago

“Perfect. Exactly what we needed. Thank you”

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Posted 3 years ago

“Speedy shipping”

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Posted 3 years ago

“Very quick delivery and the plants were perfect!”

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Posted 3 years ago

“Very well! I needed a replacement pet for an air pump and the guy I talked to workers directly with the vendor to get the parts. I much appreciated his help!”

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Posted 3 years ago

“Great pump. I was replacing one that had been in my pond for 10 years. This pond brings us such joy. It was wonderful to see the waterfall with a new pump. Could have bought the pump for $10.00 less but I liked your name! Great thought. Happy ponding! 🎏”

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Posted 3 years ago

“UV light shipped on time and works great! Our last one (not from your store) didn’t last 2 days before the UV light stopped working. We had clear water in less than a week!”

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Posted 3 years ago

“Ben made me an offer I couldn't refuse. I came to his website early in the season (on the day of his daughter's wedding)... He tells me he has a special practice. The plants were unique, and beyond healthy upon arrival. The prices were a little steep, but he assured me "its not personal, Sami.... it's business. " (Prices for the quality are truly unmatched... they aren't steep at all) These plants are going to be "sleeping with the fishes" thanks to Ben and his team. Originally I wasn't going to order more this season, but we ended up doing a custom waterfall (80 foot, including bog area, wetlands, and stream with 4 waterfalls, and a 50x20 foot natural pond), and I ONLY grow and use PIK plants on my custom jobs. The color, quality, SERVICE and prompt shipping is optimal for what we're doing. Every time I think I'm out, they pull me back in. 🤷‍♀️ Wouldn't have it any other way.”

Play It Koi 5 star review on 15th October 2023

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Posted 3 years ago

“Delivered in less than estimated time”

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Posted 3 years ago

“The product was shipped promptly and received within 3 days of the order. This product works very well in my water feature.”

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Posted 3 years ago

Play It Koi is rated 4.9 based on 4,242 reviews