Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,661 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,661 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 17th November 2025

Marie

Play It Koi 5 star review on 22nd October 2025

Alasdair

783

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stellar communication, and fair prices!”

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Posted 2 years ago

“Great job delivering on time”

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Posted 2 years ago

“Item just as described.”

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Posted 2 years ago

“I haven’t use the product yet but the packaging and shipping was fast.”

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Posted 2 years ago

“Very happy with products and services !!”

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Posted 2 years ago

“I had a question about my order and they resolved it right away”

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Posted 2 years ago

“I received the most beautiful plants that I have ever received by mail order! I was so pleased that I will be back to get more each year from now on!”

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Posted 2 years ago

“Nice company to deal with shipping and quality was good”

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Posted 2 years ago

“The plants were all packaged extremely well. All arrived hydrated and healthy.”

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Posted 2 years ago

“Very knowledgeable and helpful staff ready to ensure you have a healthy, productive pond. I appreciated the personal troubleshooting and attention to my issue to ensure we got things right.”

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Posted 2 years ago

“You did well. Got plants in my gar.den area Do not have a pond but maybe sometime.”

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Posted 2 years ago

“Great service . Quick turnaround”

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Posted 2 years ago

“Purchased pond lights and they work great”

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Posted 2 years ago

“Fast delivery”

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Posted 2 years ago

“Everything arrived in excellent condition plants are very healthy”

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Posted 2 years ago

“Good prices, good shipping speed”

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Posted 2 years ago

“Service was good”

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Posted 2 years ago

“Original package wasnt recieved so they have been helping me with the delivery people on finding out what mite the issue be but in the meantime they sent me the product again. So over all they have been great and i hope i can return the favor if the other product is found so i can send it back but highly reccomended”

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Posted 2 years ago

Thank you so much for taking the time to share your feedback of Play It Koi with us. We are sorry that you have not received your package and that your email said it has been delivered. We understand your disappointment and would like to make things right. Can you please provide us with further details on the issue that you're facing so we can assist you further? Once again, thank you for your feedback, we truly appreciate it.

Posted 2 years ago

“The delivery was on time as expected and box was undamaged. Fast and courteous service. Always there if I need to speak to them directly. In my business, efficient service and delivery is key. Great job!”

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Posted 2 years ago

“Very good so far. Shipping was quick and the products I purchased so far have met my standards. Will purchase future pond equipment.”

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Posted 2 years ago

Play It Koi is rated 4.9 based on 3,661 reviews