Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,678 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,678 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 14th December 2025

Beverly

Play It Koi 5 star review on 17th November 2025

Marie

Play It Koi 5 star review on 22nd October 2025

Alasdair

784

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good prices and shipping cost. Fast delivery”

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Posted 2 years ago

“Got stuff in a timely manner, also in good shape. I am sure we will do business again.”

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Posted 2 years ago

“Order shipped quickly and arrived fast! Will order from them again.”

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Posted 2 years ago

“I have been a customer for several years and all of my plants have arrived healthy. I haven't killed any of my plants thanks to the easy-to-follow directions on planting and caring for them. I received an email letting me know they were on the way, (I could make plans to plant them when they arrived) with my busy schedule I needed to add this to my calendar.”

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Posted 2 years ago

“Quick shipping great product”

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Posted 2 years ago

“Great transaction. Highly reccomend!”

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Posted 2 years ago

“Very good product and fast service. Very good communication. Will definitely be back for all my pond needs”

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Posted 2 years ago

“Friendly and attention to detail. The best. Thank You.”

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Posted 2 years ago

“Was great!!!!!”

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Posted 2 years ago

“The pump I ordered was easy to install. Your website was very helpful in guiding me to the proper pump for my application. The pump was delivered a day before originally expected.”

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Posted 2 years ago

“Good service, nice people”

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Posted 2 years ago

“I got the item at a great price, and it was shipped out right away. I'll buy from Play It Koi again in the future.”

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Posted 2 years ago

“They promptly shipped my plants and they were very responsive when I called to ask a question. The plants looked great as well. I definitely recommend these guys!”

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Posted 2 years ago

“You did great. Products looked great, healthy and unblemished”

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Posted 2 years ago

“arrived alive and looked great.”

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Posted 2 years ago

“Play It Koi provided me with fantastic service. I needed lights for my UV system and was not sure what to buy as my system is very old. They quickly determined the correct bulbs and I receive them in just a couple of days. I will definitely be using them again.”

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Posted 2 years ago

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Posted 2 years ago

“Always pleased with the quality of the water hyacinths”

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Posted 2 years ago

“Package was delivered within the time frame given. (7 days) The plants were packaged tightly, wrapped up in paper and plastic wrap and the in a box. When I got the box I thought there was no way 15 hyacinths plus 3 marsh marigolds were going to fit in that tiny little box.. but they all fit and we’re packaged well, none of the plants had any damage. They were not freshly wet but we’re not dried out either. This was the first time I have ordered water plants online so I was concerned about the condition they would be in if they were shipped, and if they would still be wet, but it all was great. The plants themselves are a little tiny bit smaller than ones I would normally purchased at my local nursery, but this is not a big deal, I imagine if they were any bigger they would be hard to ship. And the price was reasonable. The nursery near me no longer stocks water plants so I will be buying from This company again next year, I was satisfied. I did not like the minimum purchase rule.”

Play It Koi 5 star review on 20th May 2023

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Posted 2 years ago

“Excellent customer service and support. Our shipment arrived as promised.”

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Posted 2 years ago

Play It Koi is rated 4.9 based on 3,678 reviews