Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 4,176 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,176 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 22nd September 2026

Nicholas

Play It Koi 5 star review on 11th September 2026

Kyra

Play It Koi 5 star review on 28th August 2026

Amanda

848

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Aaaall good”

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Posted 3 years ago

“We had a great experience with Play it Koi. The purchase was easy and the shipment was fast. Thanks Play it Koi!”

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Posted 3 years ago

“Fast, secure shipping. Excellent communication. All around great purchase experience.”

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Posted 3 years ago

“You Have a customer for life!! I will always shop here!! Love Yossi Gallo Galimidi”

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Posted 3 years ago

“Easy website, great selection, and fast shipping!”

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Posted 3 years ago

“Fish are really enjoying the sinking pellets. I am impressed with the quality..solid pellets.. no flaking”

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Posted 3 years ago

“The bad news…your supplier sent an open box with parts missing….the good news, you took care of it with one email and pictures explaining the issue.”

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Posted 3 years ago

“Play It Koi come through every time. They carry great product lines and are always available to answer my questions. They are clearly passionate about ponds and pond fish and their expertise and support have been key in my husband and I transforming our pond into a healthy habitat for our beloved koi and goldfish. Thank you!!!”

Play It Koi 5 star review on 22nd November 2022

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Posted 3 years ago

“Excellent products Excellent service Received items quickly.”

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Posted 3 years ago

“Always perfect service with Play it Koi; their fine products arrive super fast, and in perfect condition! Thank you!”

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Posted 3 years ago

“It was very easy to find the product that I needed, and check out was a breeze or splash !”

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Posted 3 years ago

“So happy I found this site. Great info, Unbeatable selection l, and actual person to person customer service!!”

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Posted 3 years ago

“Great site, easy to navigate, and has everything I need!”

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Posted 3 years ago

“This was one of the best transactions I have ever had.”

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Posted 3 years ago

“Love Play It Koi! Great selection, great prices, fast shipping and the unicorn of online store; Real life awesome customer service who is knowledgeable AND helpful!”

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Posted 3 years ago

“I've done several orders with Play Ot Koi and now it's my go-to for all my po d supplies. I started my pond about 2 years ago and the guy who helped me answered all pond newbie questions. He saved me some major headaches!”

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Posted 3 years ago

“I'm in Michigan and I just moved my Koi indoors for winter into an empty 150 gal stock tank. I ordered 6 frogbit and 5 hornwort from PlayItKoi to add to the tank. I received a ton of plants! Definitely more than 6 and 5. The order shipped and was delivered within 1-2 days. The plants were all green and vibrant. My indoor tank is now nicely furnished with plenty of greenery and hiding spots for a comfortable winter. This is now my go-to place for koi pond supplies and especially plants:)”

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Posted 3 years ago

“I ordered the annual maintenance kit for our pond filter. The product arrived quickly, was packaged well, and easy to install. I would definitely buy again.”

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Posted 3 years ago

“My husband loves his pond and I wanted to surprise him with some BIG upgrades for it. The team at playitkoi was so kind, patient, and helpful with all of my novice questions. I was really nervous going into this, but their expertise and care made this easier than I ever thought it could be. I can't recommend them highly enough!”

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Posted 3 years ago

“My plants arrived promptly as promised and was in excellent condition. Looks great in my pond and the fish love the new cover. I am excited to see them grow and flurish in the months to come. Thanks for being so great about helping me obtain the new addition that I was looking for to give my pond and fish a touch of nature!”

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Posted 3 years ago

Play It Koi is rated 4.9 based on 4,176 reviews