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Plumbingforce Reviews

3.8 Rating 2,636 Reviews
72 %
of reviewers recommend Plumbingforce
3.8
Based on 2,636 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
Greater than 92%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Read Plumbingforce Reviews
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Phone:

01883 868270

Email:

staff@plumbingforce.co.uk

Location:

260, Hillbury Road, Warlingham
cr6 9tp

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Plumbingforce 1 star review on 21st May 2025
Kate Marcus
Plumbingforce 1 star review on 27th December 2024
David
Plumbingforce 1 star review on 16th January 2024
Mark
Plumbingforce 4 star review on 27th April 2019
- Jessie Reid
Plumbingforce 5 star review on 12th April 2019
Mrs Patricia Wright
Plumbingforce 5 star review on 12th April 2019
Mrs Patricia Wright
Plumbingforce 5 star review on 9th April 2019
Miss Rachel Lord
2
Anonymous
Anonymous  // 01/01/2019
Received a call 25 mins before due to arrive. Very polite. Talked us through the process and was very clean and tidy. clocked off to go buy a part and clocked back when returned, so they don't charge while away from your premises. Very happy customer, will highly recommend this company.
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Posted 8 years ago
On time efficient friendly and polite a pleasure to have the individual working in my house thankyou
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Posted 8 years ago
Great service and very quick.
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Posted 8 years ago
Great all-round service from Plumbingforce - from dealing with invoices and admin at head office - to superb heating engineer Ben Murray who expertly fitted a new boiler in my house. He arrived on time and on our agreed date, fitted it well, made good afterwards and cleaned up. Very easy to communicate with and responsive via phone and text. Highly recommended.
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Posted 8 years ago
The plumber came swiftly and worked fast and efficiently. It was a minor repair and he had the necessary parts on board so there was no waiting around. The advance information about pay and pricing was accurate.
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Posted 8 years ago
Quick and reliable service
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Posted 8 years ago
Martin was the complete professional would definitely recommend this company
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Posted 8 years ago
I have used Pimlico Plumbers a few times simply because you know you are getting a professional who really knows what they are doing. James did our boiler safety check today and again a service you expect when dealing with gas boiler, on time, knows what to do and hey presto! Job done. Thank you.
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Posted 8 years ago
The engineer was professional and serviced the boiler with minimum fuss. Clean worker and reasonable price. Clear written report given.
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Posted 8 years ago
Utterly useless company, cancelled after only I chased. Was told that they weren't able to turn up on the day booked after I had waited in all day. They were aware that I had a gas leak and boiler had been shut off. Did not apologise once and were extremely rude on the telephone. DO NOT USE THESE CLOWNS - VERY VERY POOR
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Posted 8 years ago
Completed the job in less time than was expected and to a high standard of quality. The engineer was running behind schedule but I was kept updated. Great service; price wise could be cheaper.
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Posted 8 years ago
Excellent customer service from the off and the engineer who came out kept me informed the whole way and sorted out the issue I had raised the call for. Very pleased with the end to end process and highly recommend them.
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Posted 8 years ago
The plumber came very quickly and assessed the situation. He got a quote from the office which I accepted and he returned the following day to complete the job. The guy was friendly and explained what the problem was very well. My home was left clean and tidy on the completion of the job. The timings given on when the plumber would be on site were kept to - so no hanging around for someone either coming late or not turning up at all, which sometimes happens.
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Posted 8 years ago
Very good experience from the initial phone call to job completion
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Posted 8 years ago
I'm glad that the plumber connected the wash machine as was a big job. The best part is that the plumber was available the same day and after an hour, amazing! Loved that I could pay by card too.Thank you!
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Posted 8 years ago
Quick response time, friendly staff, great quality of work. Thank you!
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Posted 8 years ago
We had a British Gas Engineer decommission boiler as we had a small gas leak on one of the valves. My wife and 2 girls were home alone so called Plumbingforce for an emergency call out as were left without heating or hot water. The engineer arrived a day later than they were told. He carried out a gas leak test on the boiler but couldn't find a leak so put it back in commission without actually firing up the boiler to check it worked. My wife signed the paperwork, being a trustworthy sort but when she turned a tap on after he'd left.....no hot water and the boiler didn't fire. I arrived home around 9pm the same evening as was flabbergasted to find that the reason the chap couldn't find a leak was because the British Gas had isolated the gas going to the boiler and the engineer hadn't opened the valve, hence no leak. When I called, they were very rude, denied any blame. This was at the start of Feb, I've had one email on the 14th Feb 2017 (replied the next day) asking for details of the Engineer form a local company who came out and replaced the valve for half the price in half the time. I've emailed politely on 6 other occasions and had one further reply to say it's being looked into on the 12th April 2017...still no reply. We all make mistakes but this was involving gas and my family and it's negligence that they should admit to and just get this resolved. It's time now to pass to the HSE to investigate as don't want this to happen to any other individual or family.
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Posted 8 years ago
Firstly. They called to advise there was somebody on the way and gave a time rather than us having to sit in waiting around. The engineer came, was very nice and chatty. Carried out the service- explained there were a couple of things that needed addressing, left it up to me to decide if I wanted him to carry out the work there and then or wether I wanted to leave it/get a second opinion etc. Wasn't pushy. Was happy to drive to the plumbing centre and get the parts required himself. Dave Maxwell- thanks very much. Great job.
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Posted 8 years ago
The have cancelled a plumber on 4 occasions, even after providing a guaranteed time slot. I have not had hot water now for 4 weeks and have hung on their guarantees which have been false. I used them a few years ago and they were excellent - shame that the quality of service is not what it once was
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Posted 8 years ago
We found this company very efficient and the engineer was very competent .Our dealings with this company was very satisfactory.
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Posted 8 years ago
Plumbingforce is rated 3.8 based on 2,636 reviews