Poetry Fashion Reviews

Name: Poetry Fashion
Rating: 2.76

2.8 Rating 105 Reviews

38 %

of reviewers recommend Poetry Fashion

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Metrics

2.8

Based on 105 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Poetry Fashion 5 star review on 13th August 2020

Jhiga

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Be Warned! I have bought various items from Poetry and always been very pleased and recommended friends. However I recently bought a velvet dress for a wedding. Water spillage occurred and has marked it. They claim it is a luxury material. Well of course it is that is why it is bought for special occasions but one expects to be able to wear it more than once! I tried to put a negative review on their web site and they would not let me. £190 for a dress that can only be worn once is not good. I am very disappointed with customer service.”

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Posted 6 years ago

“I ordered an item for a Christmas gift on December 1st. The company claimed deliver would be in 6 business days. After waiting (too long), I tracked the item to Buffalo, NY on December 20th (I live in the Midwest). I was told this was the location they use when items are sent back to the vendor. So without any explanation on why it got returned, they just said "sorry". Then they REFUSED to overnight one to me (or use any other expedited shipping) to fulfill their promise. They did give me a refund, but they still made ZERO effort whatsoever to get the product to me. The refund is the only action on their part which kept me from a one-star review. With so many clothing vendors available online, purchasing anything through Poetry in the future is simply unnecessary. It's a shame...the item seemed to be quite nice, but if they cannot deliver on a promise, the quality of an item becomes moot.”

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Posted 6 years ago

“Very user friendly site. Good returns procedure, good comms and speedy delivery”

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Posted 6 years ago

“Excellent range of clothes made from natural fabrics.”

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Posted 6 years ago

“Lovely jumpers and tops in particular. Pricey but nice fine fabrics”

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Posted 6 years ago

Poetry Fashion is rated 2.8 based on 105 reviews