Poetry Fashion Reviews

Name: Poetry Fashion
Rating: 2.76

2.8 Rating 105 Reviews

38 %

of reviewers recommend Poetry Fashion

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Metrics

2.8

Based on 105 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Poetry Fashion 5 star review on 13th August 2020

Jhiga

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a very large order ready to call in but read how difficult it was to return merchandise and just gave up. Sad as they really show very sophisticated clothing.”

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Posted 4 years ago

“I bought a new coat. I knew it was coming from the UK so I ordered it using FedEx priority and got it in three days! the coat is beautiful and so is the material. Just make sure you check and see the size chart before choosing anything. frankly, I don't understand why anyone wouldn't do that before picking a size. Such great quality! The styles are so versatile. I'm so excited to wear this once the new semester starts. I'll be back Poetry!”

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Posted 4 years ago

“Absolutely briilliant service everything i have purchased fits perfectly fab fashion for mature women who still want to be trendy but classical. At last i have found a company which the clothes last. Always get asked "where did you get it from"”

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Posted 4 years ago

“I ordered a velvet coat from Poetry, but not realizing this was a UK company, ordered it in my US size. Upon realizing that Poetry is a UK company, I have been obsessing about how difficult it was going to be to return the fashion overseas for being too small. So I was delighted to get my coat - which is knock-down gorgeous! - in my US size and it fits perfectly. Thank you Poetry for such attention to customer details - that someone from the US might not know about the differences in sizing between UK and US. I'll be back, you can count on it.”

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Posted 4 years ago

“So far, I have been extremely satisfied with Poetry’s phone service and online service. Not all items fit me correctly but those that do, I love and wear often! I am a happy customer!”

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Posted 4 years ago

“Free 2 day delivery and free returns. Lovely colours and fabric but sizing is bizarre and very difficult to judge so every item has to be returned or exchanged. I won’t be trying again, too frustrating!”

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Posted 4 years ago

“They have such a wonderful selection of clothes of all sizes.”

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Posted 6 years ago

“Very impressed with the quality of both the brand and its clothing. Easy to navigate website and attentive customer service.”

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Posted 6 years ago

“Very user friendly site. Good returns procedure, good comms and speedy delivery”

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Posted 6 years ago

“Excellent range of clothes made from natural fabrics.”

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Posted 6 years ago

“Lovely jumpers and tops in particular. Pricey but nice fine fabrics”

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Posted 6 years ago

“First time customer, wish I'd read these reviews first. TRUST THE SIZING GUIDE! These clothes run large. I am 5'1", 140 lbs, curvy. I wear US 12 and ordered size 12 from Poetry. I am returning all for size 8 to see how these fit. I'm not giving up on Poetry as the colors & fabrics are lovely, packaging fine and delivery speedy.”

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Posted 3 weeks ago

“I've been ordering from POETRY FASHION for about a year. I love their stuff but it sizes quite big, so order at least one if not two sizes down. it is quite expensive and they should offer their sales items in the US as well. I did not give them 5 stars because the packaging sucks, the boxes are flimsy and are rarely reusable for returns”

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Posted 6 months ago

“The fabrics drape beautifully, colors a nice mix of fully saturated and more muted. Some styles are a little boxy for me, but returns/exchanges have been easy. Washing instructions are important to follow due to the fabric content - but if followed, they WORK. If I'm paying more for something, I don't mind caring for it properly. Sizing charts are helpful and are tailored to specific garments which I haven't seen elsewhere (thank you, Poetry)”

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Posted 1 year ago

“I have a few pieces from Poetry. Not the cheapest although lovely materials and colours. The sizing is true and length descriptions are correct. Easy to care for. In all no problems including delivery times although I would be asking my money back had I paid for next day and not received the garment.”

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Posted 1 year ago

“The quality of of the fabrics are great but the items, classic meets slightly stylish, are not very affordable.”

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Posted 2 years ago

“I have been buying clothing from Poetry for about three years. I have been very happy with everything I bought. I have purchased three linen shirts that I wear a lot and the quality is excellent. I also purchased a light cotton top which I am obsessed with. It’s so comfortable and fits well. I will continue to purchase from them. My only gripe would be that it’s a little pricey and they rarely have Sales.”

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Posted 3 years ago

“After placing an order for a linen dress I enquired about the length of time to it being delivered. It was out of stock so I replied saying I wasn't happy to proceed due to the poor reviews posted. I got a phone call almost straight away from Mariam at Poetry and after a very pleasant discussion I got a very satisfactory result. I was impressed with fact I got a phone call and not just another email in reply. Judging from how the call was handled I would say Poetry is decent company to deal with.”

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Posted 3 years ago

“The clothes are really nice. Love linen. A little slow but coming from the UK. No matter i still will order from Poetry.”

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Posted 4 years ago

“In genera, I have been pleased by the quality of their clothing and the fashions are on trend. Although I do find their sizing to be off. Most things run very large. Great to size down :) but until you know that's the standard with them, it's expensive to return items. I have not had issues returning items (always have received the refunds), but the delivery is slow which I chalk up to items having to go through customs on this side of the pond. I have not had to contact customer service so I can't comment on that.”

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Posted 5 years ago

Poetry Fashion is rated 2.8 based on 105 reviews