Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.54

4.5 Rating 13,757 Reviews

93 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,757 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good company impressed”

Helpful Report

Posted 5 years ago

“My order was in stock and at a competitive price. The communications were good with emails for every step of the purchase. Dispatch could have been a bit quicker, the delivery was 2-3 days which under the current lockdown was to be expected.”

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Posted 5 years ago

“Power Tools Direct were offering the best deal on carpenters pencils I could find on ebay, and the delivery time turned out to be surprisingly short. Thanks, PTD!”

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Posted 5 years ago

“Ordered a 10 ton Jack with piston sticking at first use. Gosia organised a replacement immediately. Excellent customer service.”

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Posted 5 years ago

“Brilliant!! Super fast delivery, well organised, kept informed at all times. Well packaged. Highly recommended.”

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Posted 5 years ago

“fast delivery good price will definitely use again”

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Posted 5 years ago

“Products arrived promptly, exactly as described, for the best price I could find on the net. The "icing on the cake" was the excellent customer service helping me sort out a mistake I had made with my order (entirely my own fault). Couldn't have asked for more.”

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Posted 5 years ago

“Good price, good communication, happy customer.”

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Posted 5 years ago

“Good company to deal with. My order was taken, processed and delivered within 36 hours. It doesn't get much better than that. Thank you.”

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Posted 5 years ago

“Brilliant service at a very competitive price.”

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Posted 5 years ago

“The rechargeable torch I've just bought is exactly what I needed. Long may it last as it is used every night.”

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Posted 5 years ago

“Great price, great servive.”

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Posted 5 years ago

“Very poor communication. Late delivery even though we paid extra for express delivery. Ordered Monday with a two day delivery and it arrived on Friday afternoon, putting our job behind by two days, costing us both time and labour. When we emailed to ask for the order to be cancelled after we found it hadn't been dispatched on Wednesday and we had no further replies.”

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Posted 5 years ago

“very good servies”

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Posted 5 years ago

“Absolutely useless, after waiting for despatch a refund was returned instead. I then had to enquire about my order. To be told, oh actually we don't have any in stock.”

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Posted 5 years ago

“Terrible!! Unable to contact anyone for help post order. No email confirmation. Would never order again.”

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Posted 5 years ago

“Good product delivered on time”

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Posted 5 years ago

“All good-product, packing and delivery. Oh and competitive price!”

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Posted 5 years ago

“Great product at at decent price. Good communication and well packaged delivery.”

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Posted 5 years ago

“Advertised they had a product, then notified a few days later its not in stock, possibly put me off using sgsib if they came up in another search.”

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Posted 5 years ago

Power Tools Direct is rated 4.5 based on 13,757 reviews