Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.54

4.5 Rating 13,754 Reviews

93 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,754 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

Write Your review

Tell us how Power Tools Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to find and purchase item online. Postage was swift”

Helpful Report

Posted 5 years ago

“Excellent service.”

Helpful Report

Posted 5 years ago

“Product competitively priced and quickly delivered.”

Helpful Report

Posted 5 years ago

“Tool box ordered based on it being in stock with delivery 3/5 days paid in full and nothing after 5 days so chased up buy email to be informed it was on its way direct from the manufacturer, chased again after 10 days to be told it’s coming from Holland and could take 15 days still no tool box. Customers understand delays but need to be given the chance of a refund if no longer in stock, And updated on delivery changes. Management refused to phone me back and discuss.”

Helpful Report

Posted 5 years ago

“Ordered a nail gun. After reading some of the other reviews I was a bit dubious about it. Im glad I took no notice. The item was cheaper than any other site I could find and was delivered earlier than originally stated. Tracking was updated regularly and the 1 hour time slot from DPD was really helpfull. The only downside was trying to order the item as the site kept sending me back to the start of the order just as I was trying to pay. This happened a few times and really needs sorting out because I nearly gave up on it and I'm pretty sure plenty of people will have. Hence 4 stars. Otherwise Excellent !!”

Helpful Report

Posted 5 years ago

“Excellent service and fast delivery”

Helpful Report

Posted 5 years ago

“Fine. An excellent service.”

Helpful Report

Posted 5 years ago

“Fast service, great communication, perfect.”

Helpful Report

Posted 5 years ago

“Excellent service”

Helpful Report

Posted 5 years ago

“Item as described, good price and prompt delivery”

Helpful Report

Posted 5 years ago

“I ordered 5 of the same thing that came in small glass bottles. All were in a box far too big and they all rattled about and one started leaking. Not ideal when it's flammable chemicals”

Helpful Report

Posted 5 years ago

“Great service fast delivery & good VFM”

Helpful Report

Posted 5 years ago

“Good service i I would recommend them”

Helpful Report

Posted 5 years ago

“First time I have used P.T.D. I found the service and value brilliant. I will use them again.”

Helpful Report

Posted 5 years ago

“Good, fast and reliable.”

Helpful Report

Posted 5 years ago

“Equipment first rate, price equally good; slow to send and the cost of postage equalled the cost of equipment.”

Helpful Report

Posted 5 years ago

“Great price with fast delivery”

Helpful Report

Posted 5 years ago

“Good company impressed”

Helpful Report

Posted 5 years ago

“My order was in stock and at a competitive price. The communications were good with emails for every step of the purchase. Dispatch could have been a bit quicker, the delivery was 2-3 days which under the current lockdown was to be expected.”

Helpful Report

Posted 5 years ago

“Power Tools Direct were offering the best deal on carpenters pencils I could find on ebay, and the delivery time turned out to be surprisingly short. Thanks, PTD!”

Helpful Report

Posted 5 years ago

Power Tools Direct is rated 4.5 based on 13,754 reviews