Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.51

4.5 Rating 14,016 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,016 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast efficient service. Tools at a great price with fast delivery times. Edinburgh Fencing Company”

Power Tools Direct 5 star review on 8th June 2021

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Posted 5 years ago

“Very happy”

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Posted 5 years ago

“Made an order that was showing on your website as being in stock and waited the expected lead time for delivery. One item of my order arrived on the last day of expected delivery time, no explanation of where the rest of the order was until I emailed. Gosia informed me the rest of the order would be delivered the next day. Order arrived still with 5 items missing.. Again no explanation by you guys given until I chased it up by email again. I asked what the delay was as all items were showing as in stock at point of order. Gosia replyed that it was a delay coming from the manufacturer, therfore the items were not in stock. I decided to have a refund on the items not revived as Gosia informed me they anticipated mid June for resupply and still your website is saying you have them in stock. I think this is very misleading for customers. I have checked other review sites to make sure this wasn't a "one off" but it would appear this is a regular negative review you receive.”

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Posted 5 years ago

“Excellent value and service. Thank you.”

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Posted 5 years ago

“Excellent service thank you.”

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Posted 5 years ago

“Excellent service and very quick delivery. I ordered some spare black and decker spools for my strimmer trimmer and received them really quickly. Great service.”

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Posted 5 years ago

“Great service thank you Prompt delivery and well packaged”

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Posted 5 years ago

“Great products at a decent price with quick delivery, used them many times.”

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Posted 5 years ago

“Good web site; comprehensive catalogue; easy online ordering; purchase delivered promptly and as described. And competetive prices.”

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Posted 5 years ago

“There was no communication about delivery dates. Driver just came 5 minutes after I got home no priory communication.”

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Posted 5 years ago

“great received very fast”

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Posted 5 years ago

“Great sevice and quick delivery.”

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Posted 5 years ago

“Excellent service and products.”

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Posted 5 years ago

“Great product and excellent service”

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Posted 5 years ago

“Excellent speedy delivery”

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Posted 5 years ago

“Prompt service and good price on Kent stainless steel planter. Shipping reasonable price.”

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Posted 5 years ago

“Great service, still to use the item.”

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Posted 5 years ago

“Happy with the service”

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Posted 5 years ago

“Good service and prompt delivery. Thanks.”

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Posted 5 years ago

“Excellent service and quick delivery”

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Posted 5 years ago

Power Tools Direct is rated 4.5 based on 14,016 reviews