Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.54

4.5 Rating 13,749 Reviews

93 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,749 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered ahead of expectation. No complaints at all about product or service provided. Thank you”

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Posted 4 years ago

“Great service, good price and fast delivery”

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Posted 4 years ago

“Excellent, fast delivery and superb tools. Very pleased”

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Posted 4 years ago

“Goods delivered promptly great service”

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Posted 4 years ago

“Had a difficulty with a delivery which they sorted immediately and without any hassle. Very pleased.”

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Posted 4 years ago

“Not used the product (long handled bulb planter) yet, but with a serrated edge, and a solid wood handle, I do not expect any problems, as seen with other types with tubular handles. Product sent out very fast and very efficiently.”

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Posted 4 years ago

“Excellent service online, delivery very quick and product packed well, have just ordered another two tins, would definitely recommend this company.”

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Posted 4 years ago

“Excellent service and quick delivery.”

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Posted 4 years ago

“Good service”

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Posted 4 years ago

“Very pleased 😀 with the power jet washer as advertised.Also arrived at address on day promised even though it was Easter Weekend Thanks to all”

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Posted 4 years ago

“Very good great service”

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Posted 4 years ago

“Very reliable company,fast delivery,excellent price,will use again.”

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Posted 4 years ago

“I wanted to order a small briquette maker (price about £12) to be sent to Spain. At check-out, this had grown to almost £90 with freight. As you can imagine, Power Tools will not be doing much business with Europe at these prices, Brexit or no Brexit. That is a pity because I would like to support a British firm but this kind of pricing makes it a non-starter.”

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Posted 4 years ago

“Found the site easy to navigate, ordering was easy as well and item delivered when expected. The items seem of good quality.”

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Posted 4 years ago

“Excellent service, quick delivery and product just right.”

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Posted 4 years ago

“Excellent service from ordering to delivery great item”

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Posted 4 years ago

“Great product. Quick delivery. Excellent.”

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Posted 4 years ago

“Took a while to arrive even with express delivery, and came in a bag. Not a great idea for compressed gas cannisters. They were dented badly.”

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Posted 4 years ago

“Good range of items at competative prices”

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Posted 4 years ago

“Came as promised, on time and well packed”

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Posted 4 years ago

Power Tools Direct is rated 4.5 based on 13,749 reviews