Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.51

4.5 Rating 14,016 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,016 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item delivered early”

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Posted 5 years ago

“Prompt and efficient service repeat order for last two items from you to follow”

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Posted 5 years ago

“Came well packaged. Quick delivery too. Couldn't ask for more”

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Posted 5 years ago

“Easy to navigate website and super quick transaction and delivery”

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Posted 5 years ago

“Product is no very good”

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Posted 5 years ago

“Dealt with my order well”

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Posted 5 years ago

“First time order very good”

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Posted 5 years ago

“Excellent communication delivery on time, product quality outstanding.”

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Posted 5 years ago

“Fantastic Price and Next Day Delivery as stated!”

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Posted 5 years ago

“Excellent throughout many thanks”

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Posted 5 years ago

“Great price and great delivery .Would certainly recommend!!!”

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Posted 5 years ago

“Quick delivery, A* products, great quality!! Definitely recommend”

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Posted 5 years ago

“Everything was easy and very well organized!!! Thanks!!!”

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Posted 5 years ago

“There was no problems. The item is perfect.”

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Posted 5 years ago

“The product is good value, however the service and delivery needs improvising. You accepted the order when goods were not in stock. When the goods did not arrive as expected, I emailed an enquiry, you replied and informed me that one item was not in stock. still no information about when to expect delivery. not good!”

Helpful Report

Posted 5 years ago

“Item paid for via PTD website as item showed in stock, day before delivery was told by PTD item not in stock and credit raised. PTD could not say when item would be back in stock so fair play raised the credit quickly. This despite PTD eBay shop at the time was still showing stock . Poor and won’t use PTD again.”

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Posted 5 years ago

“Item arrived damaged but they refunded quickly, hence the four stars”

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Posted 5 years ago

“Quick servicem reasonable prices”

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Posted 5 years ago

“I bought a Clarke puddle pump, it was cheaper than at Machine Mart, in stock and I received it the next day. Their service could not be better.”

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Posted 5 years ago

“I needed two electric panel heaters and only one was in stock with Power Tools. After ordering I found the item cheaper and it arrived quicker from another online retailer. As the 3-star rating prompts however, the purchase from Power Tools was "acceptable" and to be fair the item is not really their core product range.”

Helpful Report

Posted 5 years ago

Power Tools Direct is rated 4.5 based on 14,016 reviews