Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.51

4.5 Rating 14,016 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,016 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been waiting 10 day's for my order still nothing has arrived”

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Posted 5 years ago

“5 stars for having cancelled my order! Ordered and paid for an angle grinder on Wednesday then got an email this morning re a stocking error and don’t know when item back in stock AND the money is already back in my bank account!!!! Efficiency & credibility = 5 Stars.”

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Posted 5 years ago

“transaction was completed smoothly.”

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Posted 5 years ago

“Prompt delivery well packaged”

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Posted 5 years ago

“Best value good communication”

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Posted 5 years ago

“I ordered some small tins of paint and it came in time specified, was well packaged and competitively priced”

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Posted 5 years ago

“Good product at a keen price delivered promptly.”

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Posted 5 years ago

“Very good and fast service excellent products”

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Posted 5 years ago

“Good company to deal with,happy with my product which was cabin hooks”

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Posted 5 years ago

“Very good value and service”

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Posted 5 years ago

“very efficient”

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Posted 5 years ago

“Great from start to finish 5 stars for me”

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Posted 5 years ago

“Fast and friendly service”

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Posted 5 years ago

“As description, with good delivery.”

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Posted 5 years ago

“Delivered as stated in the given time - will shop here if I need anything again.”

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Posted 5 years ago

“Avoid like the plague, ordered an item which apparently was a stock item, payed for express delivery and when the item did not arrive I had to contact PTD to be advised that the item is on back order. Although I have pointed out to them that this item is not infact stocked, they continue to take your money for items they have no control over. Only gave 1 star rating as 0 stars is not an option.”

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Posted 5 years ago

“It was only a small order but it arrived after only a few days .”

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Posted 5 years ago

“Very prompt with delivery.”

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Posted 5 years ago

“AVOID this company if you want your goods. they have stuff on there website that says its in stock but it isn't. They don't even tell you even after you have ordered it. It's not until you start questioning them on why your order hasn't turned up and even then they don't tell you,they say they will contact warehouse and get intouch. But because there communication is so bad even that takes a day or two. Very poorly ran so take my advice AVOID. Ended up I had to get a refund and even that took days so I couldn't order another from somewhere else as it was a £1200 item and I needed the money back in my account. Trust me just AVOID them.”

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Posted 5 years ago

“great service , thanks”

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Posted 5 years ago

Power Tools Direct is rated 4.5 based on 14,016 reviews