Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.49

4.5 Rating 14,326 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,326 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would of been 0 if it was an option. I ordered a product power tools direct cancelled the order because it was out of stock but did not inform me. I will not be using power tools direct again”

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Posted 5 years ago

“Quick delivery”

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Posted 5 years ago

“Good product and good price , have yet to use it. Although dispatched quickly it took eight days to arrive due to courier delay”

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Posted 5 years ago

“Good product at a good price.”

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Posted 5 years ago

“Excellent service! Greetings!”

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Posted 5 years ago

“You need to sort out your delivery schedules. The "express" service advertises 2 - 3 days, and costs extra money, but it took closer to a week.”

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Posted 5 years ago

“Excellent price. Delivery time good.”

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Posted 5 years ago

“Great service great tools”

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Posted 5 years ago

“Tools arrived on time ,well packed. Quality of chisels as expected and needed sharpening before use. But to be fair it said that on there web site.”

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Posted 5 years ago

“Delivered very quickly - many thanks”

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Posted 5 years ago

“5 stars what can I say,superb bit of kit too,seconds to get 2x 18mm nuts off that's never been off in 23 years( rear shock absorbers )would recommend and would definitely use again”

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Posted 5 years ago

“Strong metal which was easy to install, thanks”

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Posted 5 years ago

“Items ordered on a Friday for a 2-3 day express delivery, items did not arrive until the following Saturday the Job had to be delayed until the Monday do not promise if you cannot deliver as agreed”

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Posted 5 years ago

“Good service all round.”

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Posted 5 years ago

“Paid for express delivery 2/3 days. Arrived 8 days. Cost me £100.00 extra for contractor being cancelled due to none delivery. Customer service very abrupt and un helpful. Will never use this company again.”

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Posted 5 years ago

“Came to me on time, thank you, it seems like a good product!”

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Posted 5 years ago

“Order took so long I had to order from someone else to get on with the job. After 10 days I asked to cancel the order, I was told the next day that I couldn’t cancel as the order had been sent. Which it was, a day after I asked to cancel. Rubbish , slow service, 11 days to send some wall ties, I would advise using someone else.”

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Posted 5 years ago

“Super fast delivery, excellent communication and well packed....highly recommended 5*.”

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Posted 5 years ago

“Excellent customer service-my order arrived promptly and my order was protectively packaged. Their prices are competitive and in this instance they had a product that I had found hard to find. I am not particularly computer literate but their system was straightforward - the only 'blips was that it was unclear to me as to why I had no choice re postage but I am given to understand that liquids always attract the top postage rate. Anyway a huge "thankyou" to all I valved in getting my purchase to me.”

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Posted 5 years ago

“Goods had parts missing, despite getting in touch with them, still waiting for a reply”

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Posted 5 years ago

Power Tools Direct is rated 4.5 based on 14,326 reviews