Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.51

4.5 Rating 14,016 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,016 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service but one point to note. I ordered 8 boxes collated screws and a box of collated nails. The delivery was split by the delivery company with the collated nails and two boxes of screws coming one day and the six boxes is screws coming the next.”

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Posted 4 years ago

“They’re alright!”

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Posted 4 years ago

“Very efficient service. Would buy from them again. Gosia is a star.”

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Posted 4 years ago

“Excellent 10”

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Posted 4 years ago

“Excellent, quick, efficient service at a great price.”

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Posted 4 years ago

“good price , prompt and very efficient service. Packed well an d no breakages.”

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Posted 4 years ago

“Fantastic price. Delivery was excellent. Great to do business with.”

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Posted 4 years ago

“Service and delivery good product good”

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Posted 4 years ago

“The item purchased was not as pictured. The web site suggested that an extension pole was commonly purchased with the item. I bought both items which were delivered after 4 days to find the extension pole was not compatible with the Bull Float ordered. I requested a replacement to a compatible handle and was informed that the comparable item was not an item available. As there us no point in a Bull Float without a handle both items have been returned at a cost of £25. Net result job delayed 2 weeks and cost £25 for the experience. Waiting for a refund. On the plus side I was contacted by the customer service team in a timely manner who gave correct feed back to result in the return. Lesson check returns policy before purchase!”

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Posted 4 years ago

“Ordered strummer spools online, simple and easy. I was kept updated with emails and product arrived as stated. Very pleased with service.”

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Posted 4 years ago

“Fast delivery and competitive pricing.”

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Posted 4 years ago

“Most competitive price and quick delivery.”

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Posted 4 years ago

“Quick turnaround and good value. Great service.”

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Posted 4 years ago

“I thought the service was excellent delivered when they said it would be very easy web site to use”

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Posted 4 years ago

“Item delivered promptly and in perfect condition . Thank you.”

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Posted 4 years ago

“Really easy and inexpensive. Unfortunately the item not PTD’s fault was faulty and getting response from Sales team was prompt and helpful”

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Posted 4 years ago

“Products safety and perfectly packaged and speedy delivery service. Would DEFINITELY buy from the company again and from now on”

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Posted 4 years ago

“Items arrived in good time and seem to be correect. Haven't used the deck sealant yet!”

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Posted 4 years ago

“Excellent choice and prices.”

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Posted 4 years ago

“Best price anywhere for the paint I was looking for. DHL was a total disaster when it came to delivery. Delayed 3 days and "damaged in transit" 2 of the items. I wrote to power tools and the replacement 2 cans of paint were confirmed to be on their way before 9am the next morning. Exceptional customer service! I just hope they stop using DHL for their deliveries as they are simply hopeless.”

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Posted 4 years ago

Power Tools Direct is rated 4.5 based on 14,016 reviews