Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.49

4.5 Rating 14,296 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,296 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick service. Excellent”

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Posted 7 months ago

“Delivery and HANDLING charge, rediculous,never order from this company again.”

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Posted 7 months ago

“Good products, cheap prices Very fast delivery Would use again!”

Power Tools Direct 5 star review on 2nd March 2026

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Posted 8 months ago

“Pretty dissatisfied that you advertise a product as free delivery on Google then charge nearly £6 for delivery, will not be a returning customer”

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Posted 8 months ago

“Always very prompt delivery”

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Posted 8 months ago

“Order placed on 20th Feb, still waiting, never any answer when tried to call them nor any attempt to contact me regarding why i am still waiting for my order two weeks later......”

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Posted 8 months ago

“Your button to see complete range doesn't work”

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Posted 8 months ago

“Your prices were good but the service was let down by your delivery company. Your delivery company left this item by my front door. Despite me responding to both a text and email from them to leave the package with a neighbour as we are away. Tracking number 7076204633 The item was left in the rain and made it obvious that we were away. We had to make arrangements for it to be collected. How is that ‘Delivered Exactly’, which the company DX have as their slogan? First purchase from you - very disappointed.”

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Posted 8 months ago

“Excellent”

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Posted 8 months ago

“excellent experience top site”

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Posted 8 months ago

“All ok, just a long time between order and dispatch”

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Posted 8 months ago

“Correct item. Delivered on time. Excellent!”

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Posted 8 months ago

“Excellent service. Goods as described,highly recommended.”

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Posted 8 months ago

“Had what i wanted, ordered and delivered , first class service and tools.”

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Posted 8 months ago

“Tool ordered came promptly and as advertised. Very pleased with service.”

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Posted 8 months ago

“On time well done will buy again . Many thanks.”

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Posted 8 months ago

“Goods as described and delivered on time.”

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Posted 8 months ago

“AWFUL company, i made an order by mistake as it was dvrtised FREE SHIPPING after paying VIA PAYPAL I noticed it had added £7 shipping making the purchase not as cheap as other merchants. I instantly tried to cancel. Chat was offline Email didnt respond phoned and it said closed even tho all of these were within there opening times. Got an email next day saying they couldnt cancel as it ahd been shipped, Also irt said if i orderd before a certain time it was next day delivery, Here iI am 4 days later still not receivedd the goods. CONMERCHANTS”

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Posted 8 months ago

“Great service - good value and prompt delivery.”

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Posted 8 months ago

“Great price but offset by high-ish delivery. Not easy to contact by phone. Chosen deliverer DX didn't deliver because we were not in, somewhat outdated requirement. Overall ok.”

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Posted 8 months ago

Power Tools Direct is rated 4.5 based on 14,296 reviews