Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.56

4.6 Rating 13,509 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,509 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

Write Your review

Tell us how Power Tools Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple to check if item required is available and in stock. Price and quote number sent by email. Had to ring to place the order. Delivered next day. Worked ot well!”

Helpful Report

Posted 3 years ago

“Ordered a battery charger. Great price, delivered when said they would. Spot on.”

Helpful Report

Posted 3 years ago

“Unfortunately I am old school and I like to speak to someone on the phone when I have a problem not by email otherwise your service would be excellent Dave Taylor Beeston Concrete Garages Ltd”

Helpful Report

Posted 3 years ago

“Slight delay to order but was upgraded to next day delivery👍 Goods as described good service”

Helpful Report

Posted 3 years ago

“Superb service and product will have no issues using them again”

Helpful Report

Posted 3 years ago

“Good Price, good delivery service. I was nervous after reading some of the reviews where people had challenges particularly with delivery but for me no issues. In fact, it even came one working day quicker than predicted.”

Helpful Report

Posted 3 years ago

“as ordered happy with service”

Helpful Report

Posted 3 years ago

“Price very good and quick delivery”

Helpful Report

Posted 3 years ago

“Excellent. Delivered on time. Thanks.”

Helpful Report

Posted 3 years ago

“Ordered my items and was never told that it was out of stock 4 weeks later”

Helpful Report

Posted 3 years ago

“There was a small confusion re the delivery as order was stating completed, but had not at that time received item, it arrived 2 days later. The item arrived in a jiffy bag &whilst the postman was attempting to post it through the letter box he stabbed his finger, causing it to bleed, due to part of the item having a fold away pointed part which was not secure in transport, this needs to be addressed.”

Helpful Report

Posted 3 years ago

“Great seler 100% positive feedback.”

Helpful Report

Posted 3 years ago

“On line it said 2-3day express delivery. Took about 8days!!!”

Helpful Report

Posted 3 years ago

“Really easy to order, keen pricing and items arrived when stated. Would happily recommend & I'll ensure I check this company out first next time!”

Helpful Report

Posted 3 years ago

“Easy ordering from good catalogue. Fair product description and good quality. Delivery prompt.”

Helpful Report

Posted 3 years ago

“Prompt quick service at a good price”

Helpful Report

Posted 3 years ago

“Poorly, poorly customer service , placed an order on 2nd February for few hundred concrete screws and after almost two weeks still did not receive and they said its on process... As a construction company , I cannot wait such a long time, very disappointed with your poorly services. I will not recommend to anyone else...”

Helpful Report

Posted 3 years ago

“Very good and efficient”

Helpful Report

Posted 3 years ago

“Does what it supposed to do To early to see if it lasts”

Helpful Report

Posted 3 years ago

“Placed a order on 6th of February l have still not recieved my order please advise on delivery linda Runnalls”

Helpful Report

Posted 3 years ago

Power Tools Direct is rated 4.6 based on 13,509 reviews