Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.54

4.5 Rating 13,732 Reviews

93 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,732 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality tools at reasonable prices. Fast delivery - everything arrived when it was supposed to.”

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Posted 3 years ago

“Item was excellent”

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Posted 3 years ago

“Good prices and service. Thank you.”

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Posted 3 years ago

“First-class service throughout.”

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Posted 3 years ago

“No stock for 3 months after taking £1200 payment! Pretty poor”

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Posted 3 years ago

“Poor quality .Looks good but Chinese rubbish. Pipe OD not ID so not the large bore expecting.”

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Posted 3 years ago

“Very fast delivery and well priced item”

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Posted 3 years ago

“Very good service polite friendly staff Yours sincerely Paul Smith”

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Posted 3 years ago

“Competitive prices and fast delivery”

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Posted 3 years ago

“Very efficient service - delivery promised within 5 days and was actually delivered the next day, using a really efficient delivery company that gives you a time slot and you can track your package . I would definitely use this company again”

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Posted 3 years ago

“quality product ... received on time I gladly recommend this company”

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Posted 3 years ago

“Faultless service and the item is great.”

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Posted 3 years ago

“Excellent”

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Posted 3 years ago

“Good prices. Fast delivery time.”

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Posted 3 years ago

“Easy website to navigate. Competitive prices and quick delivery. Will definitely use again.”

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Posted 3 years ago

“Good prices and fast secure delivery.”

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Posted 3 years ago

“Neither brilliant nor terrible”

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Posted 3 years ago

“Exceptionally competitive prices and very quick delivery.”

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Posted 3 years ago

“The order arrived on time and well packed and at a good price.”

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Posted 3 years ago

“Paid a premium delivery service and the item was delivered later than what was advertised as standard delivery. No offer of a refund for premium delivery. Will not use them again.”

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Posted 3 years ago

Power Tools Direct is rated 4.5 based on 13,732 reviews