Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.49

4.5 Rating 14,302 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,302 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All Good, Thanks.”

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Posted 3 years ago

“I like the product, price and it was delivered very fast 10 out of 10”

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Posted 3 years ago

“Good service and very helpful people, they do phone back when they they will use them again”

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Posted 3 years ago

“Ordered product the 8th of November paid delivery charge. Order status has been processing since placed. No telephone contact tells you to send an email. Email asking when I can expect the item. They will look in to it. Nothing. Steer well clear.”

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Posted 3 years ago

“Delivered where no one else would. Thank you.”

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Posted 3 years ago

“First class product and service.”

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Posted 3 years ago

“ITEM WAS OVER A WEEK LATE ON DELIVERY CUSTOMER SERVICE REPEATEDLY REFERRED ME TO COURIERS - BUT OFFERED NO ANSWERS TOLD ITEM WAS LOST - IT THEN ARRIVED AT OUR DEPOT ASKED TO COMPLETE CREDIT APPLICATION - INFORMED THEM ITEM HAD BEEN DELIVERED RECEIVED CONFIRMATION THAT CREDIT HAD BEEN RAISED EVEN ALTHOUGH ITEM WAS DELIVERED AND CUSTOMER SERVICES HAD BEEN INFORMED WILL NEVER USE THIS COMPANY AGAIN”

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Posted 3 years ago

“An excellent company to deal with. The tool I required came up as in stock, and you also had an option whether to have it posted or by courier with next to nothing in the difference in cost. The tool arrived only 2 days after I ordered it. The cost was also excellent, I will certainly not have any hesitation in using this company again.”

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Posted 3 years ago

“Ordered fence support posts. Good price, very sturdy, well wrapped and delivered promptly. Very happy and based on this experience, would certainly use again and recommend.”

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Posted 3 years ago

“Excellent service. Highly recommend.”

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Posted 3 years ago

“Great communication, very quick delivery and item well packaged.”

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Posted 3 years ago

“Clean website - easy to find what you're looking for from a good range of products. Checkout was hassle free and delivery was exactly when promised, with regular courier updates by text.”

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Posted 3 years ago

“arrived quickly, very happy!”

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Posted 3 years ago

“Service fast and product exactly as described”

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Posted 3 years ago

“The service was excellent but the price of delivery for a garden rake and a hose pipe was quite steep.£16.95 because the handle was 1.6m long......”

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Posted 3 years ago

“All is very straight forward. Easy to communicate with if you do need to.”

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Posted 3 years ago

“Very quick and reliable service. Will use again.”

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Posted 3 years ago

“Arrived in good time good quality good price”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“Excellent service, quick delivery. Good quality product.”

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Posted 3 years ago

Power Tools Direct is rated 4.5 based on 14,302 reviews