Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.51

4.5 Rating 13,986 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,986 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Customer Service	3 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

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“The Price was good however the express delivery wasn't.”

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Posted 3 years ago

“Order delivered quickly and competitively priced.”

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Posted 3 years ago

“Purchased items and paid for next day delivery to ensure items arrived by the time work was booked in for (4 days away) items arrived 6 days later so work had to be rescheduled costing money. When I requested a refund for the delivery I’d paid for this was denied. Very poor service and customer care.”

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Posted 3 years ago

“Excellent service. Quick delivery.”

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Posted 3 years ago

“The free postage over £70 is a con. When paying, given the option to pay for quick delivery. Seems that all delivery is the same it only relates to how long they keep your item before posting it.”

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Posted 3 years ago

“I am very happy good service reasonably priced products will be buying from you again”

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Posted 3 years ago

“Had exactly what I was looking for, easy to order and arrived as expected”

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Posted 3 years ago

“Very easy site to use , with a great range of products. Delivery was very quick and free . Will use again .”

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Posted 3 years ago

“Excellent Service”

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Posted 3 years ago

“Keen prices. Easy online order process. Reasonably speedy delivery. Good service”

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Posted 3 years ago

“Very quick delivery , really happy with the quality of my purchase .”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“one of the boxes was damaged and not a full quantity, Power Tools direct sorted a replacement quickly and efficiently”

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Posted 3 years ago

“Service good, delivered on time”

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Posted 3 years ago

“Good price for product. Quick delivery with great communication.”

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Posted 3 years ago

“A very competitively priced item that was delivered in good time and very well packaged - excellent service, thank you”

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Posted 3 years ago

“Competitive prices quality goods great customer service highly recommended”

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Posted 3 years ago

“Shopping basket empties far too quickly. Especially on a website with so many items in different categories. Would have made a larger sale had my basket not been deleted twice whilst shopping as I forgot to re-add some of the items I originally intended to buy but which had disappeared from the basket. Paid for next day delivery and didnt receive for 3 days.”

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Posted 3 years ago

“I was happy what you provided plus I didn’t take too long to come”

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Posted 3 years ago

“Arrived 2 days later than expected but everything good”

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Posted 3 years ago

Power Tools Direct is rated 4.5 based on 13,986 reviews