Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.49

4.5 Rating 14,326 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,326 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was within a few days which I was very impressed about”

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Posted 5 years ago

“Fast delivery, well packaged, and good price. Highly recommended, will buy from thgain into ture”

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Posted 5 years ago

“The items arrived promptly, within the promised timescale, and were as described.”

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Posted 5 years ago

“By far the worse company I’ve ever dealt with. Was sent the wrong item but they refused to do anything about it. Customer care was some of the poorest I’ve ever witnessed. Management should be ashamed of their employees”

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Posted 5 years ago

“First class ordering and delivery service.”

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Posted 5 years ago

“Perfect watering cans. Excellent quality and service. Will be buying more.”

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Posted 5 years ago

“Very good service - prompt delivery. Would use them again.”

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Posted 5 years ago

“The goods arrived on time and were as described. They were well packed.”

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Posted 5 years ago

“Quick and efficient service”

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Posted 5 years ago

“good service, but a shame delivery is costly, I was buying adhesive spray.”

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Posted 5 years ago

“Very easy to deal with, items arrived quickly, would deal with again”

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Posted 5 years ago

“Good service. The package arrived earlier than stated. I will use this company again.”

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Posted 5 years ago

“Prompt. efficient and good product at a fair price Thank you John 3:16”

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Posted 5 years ago

“Delivery on time at reasonable price”

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Posted 5 years ago

“Item arrived damaged, sent photos and asked for a replacement and collect the damaged item at the same time so I wouldn't loose money taking time off work, company refused, poor customer care.”

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Posted 5 years ago

“Purchased Black and Decker GLC3630L20 cordless grass Strimmer from Power tools direct. Excellent service, competitive price, great communication and very fast delivery. Thank you”

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Posted 5 years ago

“Very professional company Would highly recommend to all. 100 %”

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Posted 5 years ago

“Quick and easy purchase. Arrived pretty quickly and as per expectations. Nicely wrapped and a good price. Happy days!”

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Posted 5 years ago

“Great company 👌 Order was processed in seconds and delivery arrived exactly as advised. Would definitely recommend this company and will use again myself”

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Posted 5 years ago

“Great product, excellent customer service !”

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Posted 5 years ago

Power Tools Direct is rated 4.5 based on 14,326 reviews