Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.56

4.6 Rating 13,512 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,512 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order came sooner than anticipated and well packaged”

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Posted 3 years ago

“Easy ordering item came as expected ,quality good very competitive price”

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Posted 3 years ago

“We ordered a stand for a log splitter, it arrived within the specified timescale and was absolutely spot on!”

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Posted 3 years ago

“Ordered what was shown as stock items and express delivery. Its now almost two weeks ago and still no sign of items.”

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Posted 3 years ago

“Easy website, competitive price and fast delivery.”

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Posted 3 years ago

“Not kept informed and no emails recieved”

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Posted 3 years ago

“Easy to order, delivered promptly and items is exactly what i wanted.”

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Posted 3 years ago

“Excellent service and excellent product. Does exactly as it states.”

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Posted 3 years ago

“Brushes as expected, quick service delivery quick, satisfied customer”

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Posted 3 years ago

“Easy to order, quick response and speedy delivery. I will definitely se them again in the future.”

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Posted 3 years ago

“Top branded tools always available at competitive prices”

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Posted 3 years ago

“Excellent. axle stands were in stock and they were delivered very quickly.”

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Posted 3 years ago

“Good spade, delivery ok, price reasonable”

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Posted 3 years ago

“Excellent screw driver set, arrived in time for Christmas”

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Posted 3 years ago

“No issue with both the quality and price of the long handled garden trowel and forkI purchased. The disappointment was in the quality of the packaging which was basically a bin liner with tape round it resulting in the blade of the trowel sticking out of the end. Fortunately it wasn’t damaged”

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Posted 3 years ago

“Having ordered and then read reviews, I was a bit worried that the two separate orders would not arrive on time for Christmas - or at all! The opposite was the case - both arrived by different couriers within the time Power Tools stated. Thank you.”

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Posted 3 years ago

“I have NOT received my goods yet .DHL said that they would deliver on Wednesday 22 Dec but still not arrived .That is why the score is low . Change your delivery method to give a better service”

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Posted 3 years ago

“Excellent service. Delivery of order in three days!”

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Posted 3 years ago

“Very fast delivery, great service”

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Posted 3 years ago

“Product as described, online ordering very easy and delivered very quickly”

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Posted 3 years ago

Power Tools Direct is rated 4.6 based on 13,512 reviews