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Power Tools Direct Reviews

4.6 Rating 13,353 Reviews
94 %
of reviewers recommend Power Tools Direct
4.6
Based on 13,353 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Could Be Better
Read Power Tools Direct Reviews
Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

Write Your review

Power Tools Direct 5 star review on 12th May 2025
Ashley Thomason
Power Tools Direct 5 star review on 12th August 2024
Anna
Power Tools Direct 5 star review on 12th August 2024
Anna
Power Tools Direct 5 star review on 5th March 2024
Robin Bailey
Power Tools Direct 5 star review on 9th February 2024
H Asryan
Power Tools Direct 5 star review on 9th February 2024
H Asryan
Power Tools Direct 5 star review on 22nd November 2023
Razvan
38
Anonymous
Anonymous  // 01/01/2019
Does what it says on the tin :)
Helpful Report
Posted 11 years ago
Can't fault the service and speediness of the transaction. Good received as ordered within a really good time span.
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Posted 11 years ago
The order arrived exactly when it was promised
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Posted 11 years ago
Excelent service, good prices we have checked online for the same product with several leading online mail order supplies and could not find better pricing, also as a employee ordering supplies for a company I found the BACS payment method very usefull as we do not have a paypal account and the director carries the cards with him, so not always available for card payment.
Helpful Report
Posted 11 years ago
good service and product thank you.
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Posted 11 years ago
Really good service, only thing was we had to get the product we wanted delivered as wasn't available at any local stores but found out that it is now in stock in local stores
Helpful Report
Posted 11 years ago
all handled quickly and efficiently
Helpful Report
Posted 11 years ago
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Posted 11 years ago
Item delivered promptly and well packaged.
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Posted 11 years ago
The goods arrived swiftly and were of a high quolity as advertised
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Posted 11 years ago
Excellent service once I had fought my way through the very slow website. However that could be my connection. It took aboit 90 mins to set uo the order but once submitted delivery was as promised. The promise of free delivery for an order over £75.00 was no honoured and ypu charged me £9.95 for delivery. Which leaves a bad feeling.
Helpful Report
Posted 11 years ago
Delivery not bad, it came in time for the weekend. (Ordered on Wednesday). More concerned about cost, you were the cheapest by far. Think I saved about £18. Even Screwfix couldn't get near the price. Not a strong web user, however on this occasion it paid to shop about, I usually pop round the corner to Screwfix. Other than that I can't get too excited about the product, Thompsons Weather Seal. Its being used prior to a coat of Sandtex paint or similar. Yet to buy the paint. However, I'll be back when I need something else. Thanks.
Helpful Report
Posted 11 years ago
Great prices and delivered on time
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Posted 11 years ago
Well, I ordered the wood stain to be delivered within 1 to 2 days and it arrived after 4 days so please don't order if you need the material 'yesterday'! However, the packaging was excellent and no chance of any of the tins (4 off) leaking so well done to whoever packed the 2.5 litres (x4) tins of stain. Excellent value and ultimately a job well done (but not quickly).
Helpful Report
Posted 11 years ago
well packaged, quick delivery, good price
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Posted 11 years ago
Exactly what I asked for, speedy delivery.
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Posted 11 years ago
Quick delivery. Goods as ordered
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Posted 11 years ago
Good price, quick turnround
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Posted 11 years ago
unfortunately no one informed us the product was out of stock, but once it came in I received the product without any issue. i was informed by phone that the product was out of stock and I was offered my money back, which I declined. Otherwise the service was good. No real complaints
Helpful Report
Posted 11 years ago
Ordered Thompson drive seal with express delivery Wed before easter - forgot about good Friday - items delivered following Tues, my fault should be more careful and be aware of BH days and save express delivery expense. Product fine and good value well packed and complete. Thank you
Helpful Report
Posted 11 years ago
Power Tools Direct is rated 4.6 based on 13,353 reviews