Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,354 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,354 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Does what it says on the tin :)”

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Posted 11 years ago

“Can't fault the service and speediness of the transaction. Good received as ordered within a really good time span.”

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Posted 11 years ago

“The order arrived exactly when it was promised”

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Posted 11 years ago

“Excelent service, good prices we have checked online for the same product with several leading online mail order supplies and could not find better pricing, also as a employee ordering supplies for a company I found the BACS payment method very usefull as we do not have a paypal account and the director carries the cards with him, so not always available for card payment.”

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Posted 11 years ago

“good service and product thank you.”

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Posted 11 years ago

“Really good service, only thing was we had to get the product we wanted delivered as wasn't available at any local stores but found out that it is now in stock in local stores”

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Posted 11 years ago

“all handled quickly and efficiently”

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Posted 11 years ago

“{”

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Posted 11 years ago

“Item delivered promptly and well packaged.”

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Posted 11 years ago

“The goods arrived swiftly and were of a high quolity as advertised”

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Posted 11 years ago

“Excellent service once I had fought my way through the very slow website. However that could be my connection. It took aboit 90 mins to set uo the order but once submitted delivery was as promised. The promise of free delivery for an order over £75.00 was no honoured and ypu charged me £9.95 for delivery. Which leaves a bad feeling.”

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Posted 11 years ago

“Delivery not bad, it came in time for the weekend. (Ordered on Wednesday). More concerned about cost, you were the cheapest by far. Think I saved about £18. Even Screwfix couldn't get near the price. Not a strong web user, however on this occasion it paid to shop about, I usually pop round the corner to Screwfix. Other than that I can't get too excited about the product, Thompsons Weather Seal. Its being used prior to a coat of Sandtex paint or similar. Yet to buy the paint. However, I'll be back when I need something else. Thanks.”

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Posted 11 years ago

“Great prices and delivered on time”

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Posted 11 years ago

“Well, I ordered the wood stain to be delivered within 1 to 2 days and it arrived after 4 days so please don't order if you need the material 'yesterday'! However, the packaging was excellent and no chance of any of the tins (4 off) leaking so well done to whoever packed the 2.5 litres (x4) tins of stain. Excellent value and ultimately a job well done (but not quickly).”

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Posted 11 years ago

“well packaged, quick delivery, good price”

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Posted 11 years ago

“Exactly what I asked for, speedy delivery.”

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Posted 11 years ago

“Quick delivery. Goods as ordered”

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Posted 11 years ago

“Good price, quick turnround”

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Posted 11 years ago

“unfortunately no one informed us the product was out of stock, but once it came in I received the product without any issue. i was informed by phone that the product was out of stock and I was offered my money back, which I declined. Otherwise the service was good. No real complaints”

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Posted 11 years ago

“Ordered Thompson drive seal with express delivery Wed before easter - forgot about good Friday - items delivered following Tues, my fault should be more careful and be aware of BH days and save express delivery expense. Product fine and good value well packed and complete. Thank you”

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Posted 11 years ago

Power Tools Direct is rated 4.6 based on 13,354 reviews