Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.54

4.5 Rating 13,732 Reviews

93 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,732 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

Write Your review

Tell us how Power Tools Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All good many thanks for the speedy no nonsense business 👍”

Helpful Report

Posted 3 years ago

“Good all round”

Helpful Report

Posted 3 years ago

“Easy to use arrived on time.”

Helpful Report

Posted 3 years ago

“looks good. Does the job well. Value for money.”

Helpful Report

Posted 3 years ago

“Very good service, with good communication on delivery. Also,am a fan of Kent and Stowe products, excellent quality, and good price.”

Helpful Report

Posted 3 years ago

“100 rivets £26 inc delivery- extortion”

Helpful Report

Posted 3 years ago

“Order some supplies over a week ago. Nothing has arrived and no update on when delivery will be made. Very frustrating with lack of communication.”

Helpful Report

Posted 3 years ago

“Competitively priced and very prompt delivery.”

Helpful Report

Posted 3 years ago

“Excellent service, the only source I found for a particular Metabo item I'd been looking for, delivered promptly as well. Will certainly use again.”

Helpful Report

Posted 3 years ago

“Shipment lost in transit after paying for express delivery. Still unresolved days later, requested a full refund only to be told that this will only happen when the shipment has been located. I would of thought insurance would be included in the delivery charge. Meanwhile I have nothing for my money.”

Helpful Report

Posted 3 years ago

“Speedy delivery, product exactly what was ordered, well packaged.”

Helpful Report

Posted 3 years ago

“good price, quick delivery, what more do you need?”

Helpful Report

Posted 3 years ago

“Great service and the items were well-packaged .............. would recommend buying from you”

Helpful Report

Posted 3 years ago

“Good service”

Helpful Report

Posted 3 years ago

“Excellent Service! Good availability and fast dispatch The price with Postage was very fair! Happy Customer!”

Helpful Report

Posted 3 years ago

“All good, product works fine and delivered promptly.”

Helpful Report

Posted 3 years ago

“Exceeded expectations. Thank you”

Helpful Report

Posted 3 years ago

“Power Tools Direct sent me my new Hills Rotary Dryer very quickly and efficiently. They were also very competitive in pricing. I am very pleased with my new purchase and shall certainly look to Power Tools Direct in the future for any further purchases.”

Helpful Report

Posted 3 years ago

“Good deal with fast dispatch!”

Helpful Report

Posted 3 years ago

“I needed a wider forked ball joint separator and Power Tools Direct had a Clarke one that was perfect. Only they didn't actually have one. I ordered 3 other items while on their website and had I not queried why the shipping notification did not include the ball joint separator, I would have only found out when the shipment arrived. Given that the most urgent item for me was the ball joint separator, their failure to notify me that they did not have it, notwithstanding there was no indication it was not is stock on their website, cost me a week where I could have been sourcing it from elsewhere. I won't be ordering from Power Tools Direct again.”

Helpful Report

Posted 3 years ago

Power Tools Direct is rated 4.5 based on 13,732 reviews