Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.56

4.6 Rating 13,509 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,509 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cheaper than anyone”

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Posted 3 years ago

“Straightforward to order and speedy delivery. If only all service was As excellent t as this.”

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Posted 3 years ago

“Good quality tool”

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Posted 3 years ago

“Absolutely shocking service, I paid for 2-3 day delivery and my order didn’t come for 2 weeks and then some of the order was missing and that didn’t come for another week would not recommend to anyone with the service I’ve had”

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Posted 3 years ago

“Great service and quick delivery tob”

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Posted 3 years ago

“To rate PowerTools Direct as Very Good is an understatement. The choice of products is Excellent. The quality of the products are Excellent. The prices are very competitive. Delivery is quick, everything is packed well. Overall an EXCELLENT service is provided.”

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Posted 3 years ago

“The 20mm x 270mm auger drill was delivered promptly at a good price and has performed well drilling holes in fence posts.”

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Posted 3 years ago

“Very good service”

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Posted 3 years ago

“Prompt delivery of goods as described well packaged.”

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Posted 3 years ago

“Fantastic service, highly recommend”

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Posted 3 years ago

“Fast friendly service”

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Posted 3 years ago

“Box damaged. No receipt. Machine loose in box. Spare motor brushes smashed. Everything just rattling round with no internal packaging. No care taken.”

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Posted 3 years ago

“Excellent service coupled with a quality product at a competitive price.³”

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Posted 3 years ago

“Great service 👍”

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Posted 3 years ago

“Very good selection great prices and fast delivery”

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Posted 3 years ago

“Prompt service will use again”

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Posted 3 years ago

“Wrong item delivered . You can only email as no phone option . Slow response from them . Poor communication. Waiting for refund . Avoid !!”

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Posted 3 years ago

“first class service”

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Posted 3 years ago

“Order placed on Saturday 5th March however it was not delivered until 10th March, despite having paid for Express Parcel delivery quoted as 2-3days! Otherwise happy with the product.”

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Posted 3 years ago

“Poor delivery 2 weeks late and no correspondence”

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Posted 3 years ago

Power Tools Direct is rated 4.6 based on 13,509 reviews