Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.49

4.5 Rating 14,301 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,301 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered Sealey spot/ lightbar bracket. Product price and delivery were first class. Would recommend !!!”

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Posted 3 years ago

“After receiving my first order which had been broken in transit I contacted power tools where I was emailed back by Gosia. She promply dealt with the matter by sending a replacement out to me. Thank you.”

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Posted 3 years ago

“Poor service”

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Posted 3 years ago

“Good service all round.”

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Posted 3 years ago

“Order arrived as described and in a timely fashion”

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Posted 3 years ago

“delivered everything i needed quickly and ordering was easy for me on the computer.”

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Posted 3 years ago

“Quick delivery. Kit as described and works well”

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Posted 3 years ago

“Done a search on the product I needed and this store was the cheapest so good value , delivered in a couple of days”

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Posted 3 years ago

“slow postage”

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Posted 3 years ago

“First Class Service and Super Fast Delivery ☆☆☆☆☆”

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Posted 3 years ago

“Great products and fast delivery”

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Posted 3 years ago

“All good really happy with service”

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Posted 3 years ago

“I ordered, I got quick despatch, well packed and received quickly, have shopped with before and will do again!”

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Posted 3 years ago

“Excellent.”

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Posted 3 years ago

“Good service, good product”

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Posted 3 years ago

“After receiving an email telling me that my order had been cancelled because of a shortfall in stock, it still shows item in stock and typically there is no way of speaking to anyone. Shame as I was going to order a lot more equipment as I liked the price's.”

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Posted 3 years ago

“Sanding paper sheets arrived fine Although the packaging was a bit ridiculous! The rectangular sheets were flat at the bottom of a very large box ! I had to laugh 99% empty. I’m sure you can try a bit harder cutting down on cardboard waste ?! Otherwise product fine.”

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Posted 3 years ago

“the process of correcting an incorrect delivery is woeful. through no fault of mine, i have had to replan something while waiting for the process to take its course before getting the correct items which i have paid for in full. just not good enough in todays e-commerce environment”

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Posted 3 years ago

“The order was handled very professionally and executed meticulously up to delivery Further, your price is the compared to other suppliers”

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Posted 3 years ago

“I received my package which was expensive levels that should be delivered with care and was very disappointed to see that one end of the tube they were in was open, there was no fragile sticker on the package, and there was no bubble wrap or protection in the tube to stop the levels shaking about and possibly getting damaged. Delivery like this could of damaged the levels in transit and been of no use.”

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Posted 3 years ago

Power Tools Direct is rated 4.5 based on 14,301 reviews