Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.51

4.5 Rating 13,986 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,986 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Customer Service	3 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I placed my order on Wednesday evening and paid extra for next day delivery. After much chasing, the order finally arrived on Sunday. Nothing wrong with the products.”

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Posted 3 years ago

“I bought a pitchfork, which broke within a few minutes. I contacted the company and provided them with a photo of the broken tool. They promptly offered a replacement or refund. Kudos to them.”

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Posted 3 years ago

“Order arrived complete and well packaged, communication with despatch and delivery. all good.”

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Posted 3 years ago

“Best price I could find - delivery was swift- excellent.”

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Posted 3 years ago

“Item as described fast service quick delivery good price perfect Chris.”

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Posted 3 years ago

“Very good service and quick delivery”

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Posted 3 years ago

“All excxellent”

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Posted 3 years ago

“very quick delivery especially when danish manufacturer says it not selling on line to the UK”

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Posted 3 years ago

“Solid Tool at reasonable price , fast delivery good service”

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Posted 3 years ago

“I paid for the goods, a fortnight later i hadn't heard anything or received my goods so i contacted the company only to be told the goods hadn't even left the warehouse yet. It is also not possible to contact this company by the phone. The goods did however finally arrive 3 and a half weeks later.”

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Posted 3 years ago

“Ordering was easy, price was best I have found in a wide search and delivery was on time with the paint tins well secured and packaged. Very pleased and impressed 👍”

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Posted 3 years ago

“Ordered and paid for an item and then subsequently told it was no longer in stock.”

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Posted 3 years ago

“Ordered and paid for goods and paid Express delivery and 5 days later still haven’t received my goods not even a shipping number or a email to say they been shipped out terrible service it’s not the first time I have had bard sevice from power tools company I don’t think I will be dealing with these again”

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Posted 3 years ago

“They sent different item to what they advertise! Bought 300£ of hammer fixings On advert says Timco PZ3 yellow box. They came in red boxes and are PZ2 screws They rubbish don’t hold nothing they just spin around. Very disappointing.”

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Posted 3 years ago

“Easy to use website, good prices and prompt delivery”

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Posted 3 years ago

“Item arrived on time, it was quickly in use and did the job perfectly. I am well pleased.”

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Posted 3 years ago

“Excellent product, would purchase again.”

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Posted 3 years ago

“Good price fast service kept in the loop ref delivery time fast delivery that's it everything a company needs to do in these competitive times will ues them again”

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Posted 3 years ago

“good price & timely delivery, thanks. ..”

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Posted 3 years ago

“They ask for a short review. Can't get shorter than "Faultless" thank you.”

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Posted 3 years ago

Power Tools Direct is rated 4.5 based on 13,986 reviews