Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.51

4.5 Rating 14,093 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,093 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

Write Your review

Tell us how Power Tools Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Power Tools Direct 5 star review on 20th July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy ordering process with prompt delivery”

Helpful Report

Posted 3 years ago

“Prompt delivery of my order which I am very happy with”

Helpful Report

Posted 3 years ago

“Very poor, I know the couriers damaged the goods but your actions and continued actions mean I still don’t have my replacement part. I should have just ordered from machine mart and I would have had it Friday 14th!!!”

Helpful Report

Posted 3 years ago

“Ordering and delivery were as stated, straightforward and stress free, I look forward to ordering again in the near future”

Helpful Report

Posted 3 years ago

“Packaging was poor, the blade was loose and banged around in the box. This should always bd senr secured. Main metal body paintwork chipped, however is useable. Normally I would send back. As function is not impaired I will use.”

Helpful Report

Posted 3 years ago

“Excellent Roughneck tools, well wrapped, delivered quickly. Will use again!”

Helpful Report

Posted 3 years ago

“Perfect . Fast, reliable and sensibly packed in sturdy boxes with good quality packing.”

Helpful Report

Posted 3 years ago

“I paid for express delivery so the item would be delivered promptly. Power Tools took 3 days to dispatch the item.”

Helpful Report

Posted 3 years ago

“Great prices and fast delivery. Perfect tools for work.”

Helpful Report

Posted 3 years ago

“Great product and service and it’s the first time I have ordered from power tools direct so I am one happy customer”

Helpful Report

Posted 3 years ago

“Found the service & item as described online”

Helpful Report

Posted 3 years ago

“Very good all round”

Helpful Report

Posted 3 years ago

“Good service, good price”

Helpful Report

Posted 3 years ago

“Great service”

Helpful Report

Posted 3 years ago

“Great service. Would definitely use again.”

Helpful Report

Posted 3 years ago

“Very fast , great to deal with. Many Thanks!”

Helpful Report

Posted 3 years ago

“Faultless service from order to delivery, please pass this on to all involved, but husband was shocked no oil in the gennie, how do you test it, all oiled now & full of petrol ready for said blackouts!! 10 out of 10 otherwise, everyone was polite & friendly down to the delivery, which restores my faith in people!!”

Power Tools Direct 5 star review on 19th October 2022

Helpful Report

Posted 3 years ago

“Great price and very quick dispatch time. Thank you.”

Helpful Report

Posted 3 years ago

“Quick delivery and competitively priced.”

Helpful Report

Posted 3 years ago

“Everything went according to plan. Excellent service!”

Helpful Report

Posted 3 years ago

Power Tools Direct is rated 4.5 based on 14,093 reviews