Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.49

4.5 Rating 14,301 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,301 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Service, fast delivery, pleased with my leaf blower, it’s light weight & easy to use”

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Posted 3 years ago

“Ordered for a Christmas present but didn't get delivered.”

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Posted 3 years ago

“good service”

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Posted 3 years ago

“The Despatch service was poor Having ordered and paid I expected the delivery inside 3 days but the supplier sent it later”

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Posted 3 years ago

“Paused or express shipping, didn’t get dispatched till after quoted delivery day, arrived 6 days late”

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Posted 3 years ago

“I have used Powertools Direct a few times now and have always received great service.”

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Posted 3 years ago

“The gas heater I received was damaged and the company doesn’t seem to be bothered to collect it. All they are asking me are stupid questions!! BAD SERVICE!”

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Posted 3 years ago

“Very good arrived on time”

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Posted 3 years ago

“Excellent service excellent product”

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Posted 3 years ago

“The delivery service was rubbish I waited in for 3 days”

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Posted 3 years ago

“Arrived on time, as described. Easy & Straightforward to order. Cannot Fault the service.”

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Posted 3 years ago

“AS DESCRIBED, COMPETITIVE PRICE. SLOW POST DUE TO STRIKE ACTION.”

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Posted 3 years ago

“Absolutely terrible! Do not buy from here, they sell things that are not in stock. I ordered a log burner and emailed them to double check it was in stock, which they confirmed it was. 3 days later I got a refund with no explanation.”

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Posted 3 years ago

“Ordered over a week ago and still haven’t received parcel. E mailed PTD to check, told me it’s been dispatched but still haven’t got it.”

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Posted 3 years ago

“No info when my purchase will be arriving, a tracking number that will only update after it has arrived, what use is that? This is now day 10.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Nothing wrong with delivery times or quality. It was the packaging which gave a bit of a clue as to the present for my partner.”

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Posted 3 years ago

“Fast delivery and very reasonable Thank you”

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Posted 3 years ago

“ordered 12/12/2022 today is 20/12/2022 and still waiting and no date confirmed for delivery”

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Posted 3 years ago

“Winter Warmer kits. Fantastic Christmas presents for the team. Brilliantly priced and delivered in perfect time (postal strike not withstanding).”

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Posted 3 years ago

Power Tools Direct is rated 4.5 based on 14,301 reviews