Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.54

4.5 Rating 13,732 Reviews

93 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,732 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have so far bought two pairs of Sealey clamps of which both sets arrived well packed. On one of the clamps the torque lever had come away which was attached to the chain which holds the lynch pin to the clamp foot. One quick email sent and they were on it straight away and sending a new one out.”

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Posted 3 years ago

“Appears to be a good quality item, promptly delivered.”

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Posted 3 years ago

“Still not received the goods, delays were caused as not =delivered when promised”

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Posted 3 years ago

“Pleased with purchases but post took to long”

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Posted 3 years ago

“Ordered and arrived as promised so thanks”

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Posted 3 years ago

“Arrived on time Easy to deal with Will be using power tools direct again”

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Posted 3 years ago

“Order not received”

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Posted 3 years ago

“Very fast delivery. Great product”

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Posted 3 years ago

“Very gd quality and price”

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Posted 3 years ago

“Great product fast delivery”

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Posted 3 years ago

“Fast service very good product”

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Posted 3 years ago

“Quick and efficient process from start to finish, and at a competitive price.”

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Posted 3 years ago

“Good all round service”

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Posted 3 years ago

“Very good service and easy to order. Genuine part.”

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Posted 3 years ago

“The product was very well packed and arrived quickly and undamaged.”

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Posted 3 years ago

“after a long wait, not informed screws out of stock , when emailed, the responder, in my opinion, did not know how to deal with a backorder situation.”

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Posted 3 years ago

“It is always appreciated when receiving exemplary service, and that is exactly what I had. A real pleasure to do business with, and exceptional communication too!”

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Posted 3 years ago

“Great price. Bang on delivery. We'll impressed. Will CERTAINLY use again.”

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Posted 3 years ago

“Promised 2 day delivery with deadline to place order… was delivered delivered 4/5 days later. Product was fine”

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Posted 3 years ago

“Thought 2 week for standard delivery was taking the **** a bit, could have walked for them quicker, otherwise all as ordered, thank you.”

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Posted 3 years ago

Power Tools Direct is rated 4.5 based on 13,732 reviews