Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,349 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,349 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You had the part for my soldering gun - it came fairly promptly. It was a pity that you didn't email acknowledgement of my order.”

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Posted 7 years ago

“Prompt efficient and good price”

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Posted 7 years ago

“Easy to order from and fast delivery.”

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Posted 7 years ago

“All went as agreed.”

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Posted 7 years ago

“Delivery was remarkably quick. Product purchased was very well made.”

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Posted 7 years ago

“I got exactly what I was looking for.”

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Posted 7 years ago

“Got some Ronseal paint at a bargain price. This was hard to find in the shops at any price. It took a couple of days for it to be despatched but once on its way it arrived quickly. This was the first time I have used this company but have added them to my "Favourites" and will consider them for future purchases. Paint was well packed and clearly marked "Keep upright".”

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Posted 7 years ago

“Everything supplied as ordered. Slightly slow on communications of order placement/shipment but this is only a minor problem based upon elevated levels of expectation these days!”

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Posted 7 years ago

“Prompt service after ease of ordering”

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Posted 7 years ago

“Great Service, awesome communications”

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Posted 7 years ago

“Easy to order, and product delivered on time with notification from the carrier of a one hour slot”

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Posted 7 years ago

“Very order on time”

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Posted 7 years ago

“good delivery time.”

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Posted 7 years ago

“arrived on time”

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Posted 7 years ago

“Only a small item purchased but a quick efficient response resulting in receiving the postal item quicker than expected.”

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Posted 7 years ago

“Their product worked as promised.”

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Posted 7 years ago

“Quick delivery”

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Posted 7 years ago

“Good product delivered promptly”

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Posted 7 years ago

“Great price reasonable delivery time”

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Posted 7 years ago

“Great company always good communications, good prices & range of products..have dealt for years..Keep it up guys..thanks pugh engineering”

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Posted 7 years ago

Power Tools Direct is rated 4.6 based on 13,349 reviews