Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.56

4.6 Rating 13,505 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,505 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered quickly and product as it should be”

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Posted 2 years ago

“very good website, making an order online simple and efficient....delivery process also very good.”

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Posted 2 years ago

“Great price and speedy delivery”

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Posted 2 years ago

“Prompt and efficient service.”

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Posted 2 years ago

“I was delighted with the communication ,the item was exactly the one I wanted!”

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Posted 2 years ago

“Great priced, dispatched the next day and delivered the following day. Great service, only jiggle was one pot of pain the lid cracked (intransit) and we lost a small amount of paint. But given we ordered 20Ltrs 100mls loss isn’t much so didn’t complain as I could clearly see it was packed well and transporting them that distance I would expect some minor issue. I’d happily use them again and would highly recommend them.”

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Posted 2 years ago

“‘In stock’ may not mean in stock. On the plus side, the refund didn’t take long. Shan’t bother trying again, though.”

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Posted 2 years ago

“Great price, Quick and easy to order and prompt delivery.”

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Posted 2 years ago

“Good product. Delivered promptly.”

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Posted 2 years ago

“Quick delivery would recommend this company”

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Posted 2 years ago

“Great price for hybrid silicon although others match it. Paid paid extra to get next day £9 and got it 4 days later. This is exactly the reason amazon are taking over all commerce. Some businesses don’t put nearly enough effort into shipping once order is in”

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Posted 2 years ago

“Excellent.”

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Posted 2 years ago

“Postage is very slow Items/ boxes were damaged”

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Posted 2 years ago

“The customer service here is very good. There had been a problem with our delivery, some miscommunication. The customer service rep that handled our query was very efficient and polite and resolved as soon as they were able to. When the product came it was very good quality, good value for money and well protected in the packaging.”

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Posted 2 years ago

“Excellent price and prompt delivery,can’t ask for any more”

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Posted 2 years ago

“Very easy transaction, great price and prompt delivery.”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Easy to use site, competitive prices”

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Posted 2 years ago

“Received on time. Goods as described. No problems”

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Posted 2 years ago

“Fantastic Product Will Sure By Again”

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Posted 2 years ago

Power Tools Direct is rated 4.6 based on 13,505 reviews