Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.49

4.5 Rating 14,298 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,298 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

Write Your review

Tell us how Power Tools Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good place to get tools and fittings from and good service”

Helpful Report

Posted 2 years ago

“Good service and quick delivery”

Helpful Report

Posted 2 years ago

“Good company to deal with. Reasonable pricing, great communication, prompt and secure delivery. Delivery driver very helpful. Thank you H.”

Helpful Report

Posted 2 years ago

“Very happy with efficient transaction”

Helpful Report

Posted 2 years ago

“Good, quick, and good price,”

Helpful Report

Posted 2 years ago

“Easy to order.Delivery and communication excellent”

Helpful Report

Posted 2 years ago

“Excellent service, I will definitely be using again very shortly”

Helpful Report

Posted 2 years ago

“Had the grinding disk I wanted at a good price, and it was delivered quickly. Can't ask for more than that.”

Helpful Report

Posted 2 years ago

“Excellent service and quick delivery”

Helpful Report

Posted 2 years ago

“Avoid this company! Customer service is non existent!! They have taken my £500for an item that was only part delivered(even though it stated in stock delivery in 2 days!). Can’t speak to anyone on the phone to resolve anything so You can only contact someone via email who doesn’t appear to understand simple English or respond properly. After arranging a collection a month on to collect the incomplete product they can’t tell me if it’s been received.Caused major delays and still can’t get my money back nearly 2 months on! Don’t be a victim to this scandalous company!”

Helpful Report

Posted 2 years ago

“I received my item which did the job, good value for money. Only downside I didn't get email confirmation of my order when placed and difficult to contact company to check.”

Helpful Report

Posted 2 years ago

“Spot on! Just the job!”

Helpful Report

Posted 2 years ago

“Excellent service”

Helpful Report

Posted 2 years ago

“First time buying anything from Power Tools Direct. I ordered 6 containers of brick cleaner 9 days ago. Cash taken on card immediately. Today I receive an email telling me that they are out of stock and refunding my card. Looking online for another supplier and it appears that they are in stock! Not impressed that it has taken 9 days to even process my order; their stock systems are clearly not up to scratch and waste busy builders time. And in spite of the email telling me that have refunded my card it is not appearing on he card statement yet.”

Helpful Report

Posted 2 years ago

“Item dispatched and delivered quickly”

Helpful Report

Posted 2 years ago

“Only received half my order with no explanation why or if the rest of the order is coming later”

Helpful Report

Posted 2 years ago

“Items arrived on time and were just what we needed.”

Helpful Report

Posted 2 years ago

“Good company to deal with although 3 broken box’s”

Helpful Report

Posted 2 years ago

“+++ all recommend”

Helpful Report

Posted 2 years ago

“Exactly what i wanted at a good price and fast delivery. Will use this company again for automotive tools”

Helpful Report

Posted 2 years ago

Power Tools Direct is rated 4.5 based on 14,298 reviews