Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.56

4.6 Rating 13,505 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,505 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a Draper 53491 6/12V 10A Smart. Battery Charger, as this had a very good review. Power tools were one of the cheaper suppliers that sold it. Despatched in a timely manner and delivered in a couple of days. Have used power tools direct before, again with great service.”

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Posted 2 years ago

“Good item, good price.”

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Posted 2 years ago

“Delivered quickly with good communication throughout”

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Posted 2 years ago

“Ordered product without a hitch and was delivered in a couple of days. Very pleased with service.”

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Posted 2 years ago

“Two excellent products in perfect condition along with good packaging. Very short timeframe between placing online order and receipt. Thank you.”

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Posted 2 years ago

“Extremely quick service. My order arrived the next day - & was very securely packaged.”

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Posted 2 years ago

“Product arrived as described and quickly”

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Posted 2 years ago

“Good quality and arrived quickly.”

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Posted 2 years ago

“Excellent.”

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Posted 2 years ago

“I ordered some parts for my fence and they arrived super fast and in the specifications described. Items were shipped by Royal Mail. I would buy from Power Rules Direct again :-)”

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Posted 2 years ago

“I would put 0 stars, but unfortunately this is not possible. I paid for express delivery because I urgently needed the product, but they waited 11 days before sending it. As a result, I paid more when buying the product in the store and also paid twice for delivery because they refused to pay for return delivery. At the same time, during these 11 days I called them and wrote to them to cancel the order, but it turned out to be impossible. Shame. I don't recommend it. PR1000423235”

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Posted 2 years ago

“The packaging was not strong enough, the bag used was completely open at one end when it arrived, fortunately the two wad punches were still in the packet, but they could easily have fallen out of the plastic packet.”

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Posted 2 years ago

“Happy to find the products. Great service. Quick delivery”

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Posted 2 years ago

“Safe delivery of exactly what was ordered.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Super fast delivery”

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Posted 2 years ago

“You had what I needed at a reasonable price and delivered when you said”

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Posted 2 years ago

“Easy to place an order, very quick delivery. Very satisfied customer!”

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Posted 2 years ago

“I actually found Power Tools Direct by accident but i'm so glad that i did! The items that they sell were at excellent prices and i'm extremely happy with my purchases! I will definitely be purchasing items from Power Tools Direct again in the future.”

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Posted 2 years ago

“Very fast despatch and delivery”

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Posted 2 years ago

Power Tools Direct is rated 4.6 based on 13,505 reviews