Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.53

4.5 Rating 13,835 Reviews

93 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

Write Your review

Tell us how Power Tools Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a product on Sunday evening. Paid £7.95 for express delivery. It arrived Thursday lunch time. To late the customer wasn’t happy. No disrespect but that isn’t express delivery. Why use Fedex and not DPD next day delivery. The real professional’s”

Helpful Report

Posted 2 years ago

“10/10 very good 👍”

Helpful Report

Posted 2 years ago

“Excellent service with very quick delivery”

Helpful Report

Posted 2 years ago

“Goods delivered smartly - great service.”

Helpful Report

Posted 2 years ago

“From product selection to delivery, everything fist class, thank you.”

Helpful Report

Posted 2 years ago

“Easy to navigate website . Delivred as quoted . Excellent service”

Helpful Report

Posted 2 years ago

“Arrived well packaged and protected and good quality products”

Helpful Report

Posted 2 years ago

“Quality product at good price. Delivered quickly.”

Helpful Report

Posted 2 years ago

“Very efficient.”

Helpful Report

Posted 2 years ago

“Ordered a compressor last month, came with broken systainer, they where quick to send a return label, was sent back, still waiting on a refund they just keep telling me they are still waiting on the returns department? It’s been the same reply 3 times now going on a month still not had my money back and still no reply from returns departments apparently! Also the tool took over a week to get to me even though it was down as next day delivery so it’s been 5 week from order. The reason the box came broke in the first place was because it was only wrapped in black plastic, I sent it back with bubble wrap in cardboard box. Wish I had read reviews before ordering. And still waiting on my money. Very disappointing.”

Helpful Report

Posted 2 years ago

“very efficient ordering procedure, goods delivered quickly. would recommend”

Helpful Report

Posted 2 years ago

“Shipping is the slowest in the business. Often holding orders with out of stock items unbeknownst to customer. But they have great deals on bulk Reisser screws. Make sure to order a month in advance of when you need the product”

Helpful Report

Posted 2 years ago

“I like powertools direct because most of their products have competitive price, and deliver your order as they promis. Thanks”

Helpful Report

Posted 2 years ago

“Brilliant service - was looking for this product all over - just what I was looking for - thank you”

Helpful Report

Posted 2 years ago

“Everything delivered on time”

Helpful Report

Posted 2 years ago

“I order a mower, you take the payment, then a couple of days later I'm informed that you haven't got them in stock, which is odd, because if you haven't got one, how did I manage to order it? Put me right out. Fortunately, you did send a credit straight away so thanks for that.”

Helpful Report

Posted 2 years ago

“Prompt and efficient, thanks”

Helpful Report

Posted 2 years ago

“Pump delivery on time works fine. Everything as described. Very happy 😊”

Helpful Report

Posted 2 years ago

“expensive delivery cost considering i ordered 23 rd august and received 4 th september. not good enough when i’m trying to keep customers happy at work.”

Helpful Report

Posted 2 years ago

“Item arrived very quickly before the promised time. Excellent service!”

Helpful Report

Posted 2 years ago

Power Tools Direct is rated 4.5 based on 13,835 reviews