Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.54

4.5 Rating 13,722 Reviews

93 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,722 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 2nd March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great! Fast delivery to Germany!”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Good service.”

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Posted 2 years ago

“Good service as usual”

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Posted 2 years ago

“Good quality products at very competitive prices. Quick dispatch and good packaging to protect the contents.”

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Posted 2 years ago

“Fast service, well packed and great value for money.”

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Posted 2 years ago

“A GOOD PRICE AND QUICK DELIVERY”

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Posted 2 years ago

“The Power Tools Direct website is easy to use for online ordering. I ordered some shelving brackets and they arrived promptly.”

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Posted 2 years ago

“Good service!”

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Posted 2 years ago

“As described; well-packed; on time.”

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Posted 2 years ago

“Excellent service, really quick delivery, quality products at reasonable prices.”

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Posted 2 years ago

“Very good prices and very prompt delivery. Exactly as described.”

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Posted 2 years ago

“You sent me the wrong colour plastic wood..I ordered teak and you sent me light oak..Very disappointing..”

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Posted 2 years ago

“Excellent quick service, nice product.”

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Posted 2 years ago

“I placed an order, and after two days, when suppose to be delivery date I received information that that my item is out of stock..”

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Posted 2 years ago

“Very professional and efficient company to deal with. Customer service was excellent”

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Posted 2 years ago

“Item as described”

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Posted 2 years ago

“Excellent”

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Posted 2 years ago

“Great products .. Great Service!! ... and thanks for stocking these Hultafors(Fisco) Tape Measures!! The best!!”

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Posted 2 years ago

“Fast delivery and well packaged. One of the aerosol paints I ordered didn’t actuate. They were very responsive to my email and offered a refund or a replacement. I opted for a replacement can which arrived within days. Thank you for great service!”

Helpful Report

Posted 2 years ago

Power Tools Direct is rated 4.5 based on 13,722 reviews