Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.49

4.5 Rating 14,298 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,298 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

Write Your review

Tell us how Power Tools Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item took long time to arrive, needed to chase a few times.”

Helpful Report

Posted 2 years ago

“The item I ordered arrived efficiently.”

Helpful Report

Posted 2 years ago

“Excellent service very fast delivery”

Helpful Report

Posted 2 years ago

“Excellent service from power tools direct. Paid for 3-5 day delivery and the goods turned up the next day. Thanks Team”

Helpful Report

Posted 2 years ago

“Great price and quick delivery every time”

Helpful Report

Posted 2 years ago

“The item I bought was well made and well packaged.”

Helpful Report

Posted 2 years ago

“Promt posted will defo use again”

Helpful Report

Posted 2 years ago

“Slow delivery several calls needed to chase order”

Helpful Report

Posted 2 years ago

“Quality items, good communication and delivered on time.”

Helpful Report

Posted 2 years ago

“Excellent deal and prompt delivery”

Helpful Report

Posted 2 years ago

“EXCELLENT SERVICE, EXCELLENT COMPANY, EXCELLENT PRICE, FIRST CLASS, THANK YOU.”

Helpful Report

Posted 2 years ago

“The hollow door fixings arrived very quickly, which was what I wanted, but even better they worked a treat!”

Helpful Report

Posted 2 years ago

“I havent received my order yet ?”

Helpful Report

Posted 2 years ago

“I ordered some items on 5th January and there was a little note saying I would receive my items by Tuesday 9th January if I ordered within the next 2 hours. So, I ordered the items and waited. I contacted PowerTools Direct on 15th January as they hadn't arrived and my order on their website was still saying it was processing. I received an apology on 16th January but with no explanation of what the delay was. They arrived on 17th January. Don't think I will be ordering from them again as a delay that long could cause me to lose a job and I can not rely on their ability to deliver on time.”

Helpful Report

Posted 2 years ago

“Top notch👍”

Helpful Report

Posted 2 years ago

“Great service, arrived promptly.”

Helpful Report

Posted 2 years ago

“Quick delivery and easy to use website”

Helpful Report

Posted 2 years ago

“Paid for express delivery which did not happen! Customer services not very helpful”

Helpful Report

Posted 2 years ago

“Great price, quick delivery and item as described, can't ask for more.”

Helpful Report

Posted 2 years ago

“Very fast delivery and prices are amazing extremely pleased. Will definitely be buying from here again !!”

Helpful Report

Posted 2 years ago

Power Tools Direct is rated 4.5 based on 14,298 reviews