Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.53

4.5 Rating 13,835 Reviews

93 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best price ,delivery great, will not hesitate to buy from them again. Regards John”

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Posted 2 years ago

“Fast and efficient”

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Posted 2 years ago

“Very prompt good price and service. Thank You”

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Posted 2 years ago

“Good price good service and fast delivery well done thank you .”

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Posted 2 years ago

“Speedy delivery no problems”

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Posted 2 years ago

“Ordered some Rustin’s Door Oil as couldn’t get it in any stores, possibly being discontinued. It arrived very quickly and price was reasonable. Thanks.”

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Posted 2 years ago

“The website provided an accurate description, the ordering easy, and purchase arrived in the timescale provided by Power Tools Direct.”

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Posted 2 years ago

“Despite paying for express delivery the item has not arrived, some 8 days later plus.”

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Posted 2 years ago

“Prompt reliable service”

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Posted 2 years ago

“Goods turned up very quickly!”

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Posted 2 years ago

“Prompt and reliable service .”

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Posted 2 years ago

“product ordered was then not delivered.. notified out of stock but only after contacting myself 4 days after ordering”

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Posted 2 years ago

“Perfect.Delivered on time.”

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Posted 2 years ago

“Disappointing experience. Paid extra for express delivery and a week later still no order. No response from customer services on delivery updates and can’t contact by phone. Think twice about using this company.”

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Posted 2 years ago

“I ordered two items. After one week of no tracking number or delivery time I contacted the company who stated “ I have asked Sealey to send this order to you directly for delivery tomorrow, we do apologise for the delay with your order” I then received an email saying the order was cancelled and I would receive a refund with no explanation. Very poor communication and has left me a week later having to order from another company”

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Posted 2 years ago

“Top service”

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Posted 2 years ago

“Order was cancelled by yourselves without informing me. Only found out from credit card company”

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Posted 2 years ago

“Website misleading, order came incomplete”

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Posted 2 years ago

“Easy to order my item which was packaged well. Very quick next day delivery. Thank you.”

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Posted 2 years ago

“Service from PTD was great, shame about FedEx contracting out to couriers who don't know what 'this way up' means. Not what you expect when you pay for delivery”

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Posted 2 years ago

Power Tools Direct is rated 4.5 based on 13,835 reviews