Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.54

4.5 Rating 13,722 Reviews

93 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,722 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 2nd March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the despatch & delivery time a bit slow compared to other companies I have used. The item arrived slightly damaged and dealing with customer service was quick and painless despite the fact the telephone number is only a recorded message and all contact is through email. A partial refund was issued for the damage to the item, the amount was very fair and processed very quickly. All in all a satisfied customer. Thank you PowerTools Direct Team.”

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Posted 2 years ago

“Ordered rasps were at the right price and dispatched promptly, would use again”

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Posted 2 years ago

“Extremely efficient great range of products.”

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Posted 2 years ago

“First class service and speedy delivery.”

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Posted 2 years ago

“easy site to use, good quality products, quick delivery”

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Posted 2 years ago

“Ordered my new level reasonably priced arrived on time”

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Posted 2 years ago

“Good quality product for the price. Packed well and came very promptly.”

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Posted 2 years ago

“Quick delivery could have been a little cheaper. Great product.”

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Posted 2 years ago

“Greate value and service.”

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Posted 2 years ago

“1st class”

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Posted 2 years ago

“Had a large project at home that required this product and although good prices were offered by other companies more local this offer far exceeded the previous purchase prices I paid and including postage the saving was excellent. Excellent service, excellent item, excellent company. Would most certainly buy from them again.”

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Posted 2 years ago

“Excellent delivery. Does the job.”

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Posted 2 years ago

“Couldn't be better. Found the part on line. Ordered it and it came quickly, weel wrapped. It's already been used.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“ORDERED 3NR PRODUCTS and they all arrived as they should have done”

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Posted 2 years ago

“Dry prompt delivery”

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Posted 2 years ago

“They are great for hand tools. Specifically I found they sell Bahco files for considerably cheaper than elsewhere. So I will continue and encourage people to check them out. My files came wrapped very carefully and was a no nonsense approach. Website in terms of Bahco files is very very easy to find the specific file your after unlike Amazon etc. I cannot find any genuine fault in the service I had. Have saved them and will be buying more stuff from them.”

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Posted 2 years ago

“Happy with the product at a good price. Will use again. Thanks.”

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Posted 2 years ago

“Order delivery was excellent, extremely fast.”

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Posted 2 years ago

“Did what they said”

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Posted 2 years ago

Power Tools Direct is rated 4.5 based on 13,722 reviews