Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.51

4.5 Rating 14,093 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,093 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 20th July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing fast service, perfect”

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Posted 2 years ago

“The Sylglass tape arrived exactly as requested, and in 48 hours, so very pleased as was able to complete a DIY job before a change in the weather.”

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Posted 2 years ago

“PRODUCT WAS GOOD QUALITY AND VALUE.”

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Posted 2 years ago

“Super fast delivery, items as described. Many thanks”

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Posted 2 years ago

“Placed my order and waited 2 weeks. Heard nothing from you so contacted you. Was promised express delivery 2 days later. Waited 3 days and still never arrived. Asked for a refund as fed up with waiting. $ boxes of screws and you couldn't fulfill the order....jokers, avoid.”

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Posted 2 years ago

“First class service”

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Posted 2 years ago

“all good. order arrived on time”

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Posted 2 years ago

“prompt delivery”

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Posted 2 years ago

“Good quality door catches”

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Posted 2 years ago

“Some problems but overall very good”

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Posted 2 years ago

“Very pleased with the price and quality of the product, delivered on time.”

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Posted 2 years ago

“Efficient company from ordering to delivery.”

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Posted 2 years ago

“excellent product, service and delivery thank you”

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Posted 2 years ago

“Placed an order for an air-fed welding helmet. Price was very good and the item was delivered a day early - excellent service”

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Posted 2 years ago

“Poor service. Late delivery. No explanation, No offer of a discount. Impossible to reach somebody by phone. They do provide a phone number but then an automatic message tells you that 'they found it's more efficient for us the clients to write to them'. Yeap, I bet they did. AND we ordered 17 generators this time. If that's how they treat a Charity who ordered over 50 generators God save you if you order an electric screewdriver.”

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Posted 2 years ago

“Order was correct and delivered promptly, thank you for a good service. I will not hesitate to order from you again and recommend you.”

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Posted 2 years ago

“Easy to order and PTD had what I wanted in stock, unlike a lot of local suppliers. Competitively priced too. So a big plus there. I prefer to have goods delivered to a local pick up point if possible rather than my house which unfortunately is not possible with Royal Mail. Their predicted delivery days are also very unreliable. So, an alternative courier option would be good.”

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Posted 2 years ago

“Recently ordered a generator online. Received faster-than-expected delivery and I am very satisfied with both the product and the service that I received”

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Posted 2 years ago

“Poor, unreliable service: - delivered only 11 of our Seventeen !! generators. - no communication - no notification - no apology - no offer of compensation - over half a dozen unanswered desperate calls. Poor, poor, poor.”

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Posted 2 years ago

“Excellent service very god product at a very good price, many thanks”

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Posted 2 years ago

Power Tools Direct is rated 4.5 based on 14,093 reviews