Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.53

4.5 Rating 13,835 Reviews

93 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Power Tools Direct website is easy to use for online ordering. I ordered some shelving brackets and they arrived promptly.”

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Posted 2 years ago

“Good service!”

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Posted 2 years ago

“As described; well-packed; on time.”

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Posted 2 years ago

“Excellent service, really quick delivery, quality products at reasonable prices.”

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Posted 2 years ago

“Very good prices and very prompt delivery. Exactly as described.”

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Posted 2 years ago

“You sent me the wrong colour plastic wood..I ordered teak and you sent me light oak..Very disappointing..”

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Posted 2 years ago

“Excellent quick service, nice product.”

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Posted 2 years ago

“I placed an order, and after two days, when suppose to be delivery date I received information that that my item is out of stock..”

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Posted 2 years ago

“Very professional and efficient company to deal with. Customer service was excellent”

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Posted 2 years ago

“Item as described”

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Posted 2 years ago

“Excellent”

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Posted 2 years ago

“Great products .. Great Service!! ... and thanks for stocking these Hultafors(Fisco) Tape Measures!! The best!!”

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Posted 2 years ago

“Fast delivery and well packaged. One of the aerosol paints I ordered didn’t actuate. They were very responsive to my email and offered a refund or a replacement. I opted for a replacement can which arrived within days. Thank you for great service!”

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Posted 2 years ago

“Order process and delivery as it should be.”

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Posted 2 years ago

“Items ordered on the Thursday. Following Wednesday, no delivery, let alone an email from Power Tools Direct giving tracking number as indicated in the order confirmation email. Items arrived on the eighth day, still without a tracking number. Good job that I wasn't desperately in need of the items that I ordered, but it did frustrate me that I couldn't actually do the job I wanted to, for several days after I had anticipated receiving them.”

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Posted 2 years ago

“Exactly what I was after.”

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Posted 2 years ago

“As described and on time.”

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Posted 2 years ago

“On point and best price yet”

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Posted 2 years ago

“The two 5ltr cans of wood preserver were despatched very quickly and also received within two days. Extremely well protected and well packaged too. Thank you.”

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Posted 2 years ago

“Delivered on time, good prices, packed well”

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Posted 2 years ago

Power Tools Direct is rated 4.5 based on 13,835 reviews