Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.56

4.6 Rating 13,506 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,506 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The goods arrived on time packaging was good happy with my purchase thank you”

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Posted 2 years ago

“Very poor service! Ordered 25l of SBR and paid for next working day delivery as we need I’d them quickly. 5 days later no sign of them! Tried to phone customer service… no longer operational contact by email only! So emailed and received a fairly prompt reply that they hadn’t been sent out yet! Received them 3 days later. They should have refunded the postage at least! Not dealing with them again not least because you can’t talk to them directly.”

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Posted 2 years ago

“Quick delivery and product as described, I would recommend.”

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Posted 2 years ago

“If I could I’d give no stars placed order took my money 3 days later we don’t have it in stock. Then show out of stock on website,this will now put me back a week.”

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Posted 2 years ago

“Excellent company selling good quality power tools at very attractive prices.”

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Posted 2 years ago

“first class , portable gas fire is great much much better than the one I bought previous and had to send back.”

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Posted 2 years ago

“Excellent, Thank you A++++++++++++++++++++++”

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Posted 2 years ago

“Good Service!”

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Posted 2 years ago

“GOOD RANGE OF PRODUCTS, GOOD PRICES AND SERVICE WITH PROMPT DELIVERY.”

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Posted 2 years ago

“Very good value.”

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Posted 2 years ago

“Delivery cost is now becoming an important issue when selecting an online supplier, especially for small items. I studiously avoid Amazon's Prime so, as a result, their delivery costs are normally way too high. However, it came as a nice surprise to find that this Company's delivery costs are quite reasonable. Also they use DHL which I find to be very reliable.”

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Posted 2 years ago

“Correct goods arrived without any damage. Would use them again”

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Posted 2 years ago

“The delivery was on time. but one of the products was faulty. Power Tools Direct replaced it immediately. Excellent customer service.”

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Posted 2 years ago

“Good price, good service !”

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Posted 2 years ago

“Minimum of 10 characters”

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Posted 2 years ago

“Exelent service product arrived on time would definitely recommend very pleased.”

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Posted 2 years ago

“Got my delivery 🚚 on time and very happy with the purchase”

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Posted 2 years ago

“Very swift and easy process. No messing about.”

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Posted 2 years ago

“Speedy delivery & great service !”

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Posted 2 years ago

“Easy to use site good value and quick delivery with easy tracking”

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Posted 2 years ago

Power Tools Direct is rated 4.6 based on 13,506 reviews