Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.53

4.5 Rating 13,835 Reviews

93 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a petrol brush cutter which was to be delivered direct from manufacturer. Had several delivery issues and cannot fault the response and service from power tools direct. They were quick to respond and kept me informed throughout. Issue with harness when eventually delivered which was rectified. Superb customer service and actually felt valued as a customer. Wouldn't hesitate to use again and thoroughly recommend!”

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Posted 2 years ago

“The item (apple picker) took several days (5?) to arrive. When it did it was not in great shape as it had clearly been extended and in doing so the rod had been bent out of shape so that I could not initially move the extended part back into its initial position. (I assume that the item had previously been purchased and returned to the store). However rather than cause a fuss I used a bit of brute force and ignorance to straighten the rod so that it worked satisfactorily (although not perfectly). All in all not a great experience. Sorry.”

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Posted 2 years ago

“Brilliant service and i will be ordering again 👌🏻”

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Posted 2 years ago

“Quick and easy transaction.”

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Posted 2 years ago

“Excellent product great price and a prompt delivery service would use this company again”

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Posted 2 years ago

“Excellent; delivery was good and prices competitive; would use them again.”

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Posted 2 years ago

“Paid for standard delivery but was delivered in 2 days very good and great price”

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Posted 2 years ago

“Excellent service and fast delivery would definitely recommend”

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Posted 2 years ago

“Had an issue with an order and they sorted it very quickly would recommend using them.”

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Posted 2 years ago

“I ordered a Draper 80946 Dust Extractor on Thursday - it was delivered the next day on Friday (super fast) and I was really impressed with PowerTools Direct with both their price and efficiency of delivery. The packaging says 57KG but I think that includes the wooden pallet! Just FYI, I needed quick delivery because I repackaged it and brought it to Singapore where I live and have a small workshop! Later I will write a review of the assembly and product once I get a chance to use it in earnest! Thank you for your speedy response! Kind regards, Paul”

Power Tools Direct 5 star review on 15th August 2023

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Posted 2 years ago

“I ordered Plasticote paints- and they arrived very quickly Thank-you”

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Posted 2 years ago

“Service was fine though erection information was limited. We expected a line that you could wind up”

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Posted 2 years ago

“Delivery arrived in good time and in good order and was value for money in my opinion”

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Posted 2 years ago

“Im very happy”

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Posted 2 years ago

“Unfortunately the item I ordered was out of stock but a refund was made quickly. Would use this company again”

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Posted 2 years ago

“Very good service. Delivered within 7 days, no problems at all.”

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Posted 2 years ago

“No product has arrived I have ordered 25 plus tubes of silicone and have not received anything”

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Posted 2 years ago

“All good, even courier”

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Posted 2 years ago

“good service thanks”

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Posted 2 years ago

“Excellent value for money and delivered quickly.”

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Posted 2 years ago

Power Tools Direct is rated 4.5 based on 13,835 reviews