Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.53

4.5 Rating 13,835 Reviews

93 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Package arrived early and the clothing is well made and meets the description given. Excellent service.”

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Posted 2 years ago

“Great selection of products and good prices with fast delivery”

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Posted 2 years ago

“Prompt efficient delivery”

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Posted 2 years ago

“Excellent seller and service.”

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Posted 2 years ago

“Good delivery.service Thanks”

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Posted 2 years ago

“No problems, good service and prompt delivery.”

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Posted 2 years ago

“Swift delivery”

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Posted 2 years ago

“Very good service would not hesitate to use again in future”

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Posted 2 years ago

“-------------------”

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Posted 2 years ago

“Very good product and service. Thank you.”

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Posted 2 years ago

“OK I just gave a review for a scaffolding tower we had recently from a different local company. However from this Company Power Tools Direct we ordered a replacement heavy duty rotary clothes dryer. It was the best price we could find online and arrived very fast. I have yet to put it together as it is still boxed. Saving that for the weekend when I have help. My old rotary dryer has done three house moves and is finally rusting at the base after almost 50 years use.”

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Posted 2 years ago

“Took the order and payment, then without notifying me, refunded to paypal. I only thought to check if something went wrong with the paymentcafter I waited past the estimated arrival date. Communication?”

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Posted 2 years ago

“Delivery was stated as 4 days if I paid for express delivery. Item was not dispatched for 5 days. Contacted them to tell them I would be unable to accept delivery and was told they would cancel the order. I now find they have not bothered to and I will be unavailable to take delivery. This is 10 day later. Also tried to shift the blame to DHL. Check Trustpilot for more horror stories.”

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Posted 2 years ago

“Great customer service, I had a couple of queries regarding our lawnmower , they were answered swiftly , I would not hesitate to purchase from again .”

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Posted 2 years ago

“I’ve order a few tools from here yes all good ! Is there any els to say “ except 5/5 stars & zero fuss”

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Posted 2 years ago

“Order was placed on Friday and next Thursday still not arrived so I cancelled it and got a refund”

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Posted 2 years ago

“Great service and easy to use website”

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Posted 2 years ago

“I haven't yet received my order”

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Posted 2 years ago

“Delivered as ordered and on time”

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Posted 2 years ago

“item was great.”

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Posted 2 years ago

Power Tools Direct is rated 4.5 based on 13,835 reviews