Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.56

4.6 Rating 13,505 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,505 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Spot on price with spot on delivery”

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Posted 2 years ago

“Good website, easy enough to use and prices are good too.”

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Posted 2 years ago

“Prompt delivery, thank you”

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Posted 2 years ago

“Excellent service, fast delivery and well packaged. Great value for money.”

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Posted 2 years ago

“Better prices than I found anywhere else and good service”

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Posted 2 years ago

“Ordered express on Tuesday didn’t ship til the Friday and received on the Tuesday after bank holiday. V slow do expeess”

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Posted 2 years ago

“ordered post caps. Arrived quickly and were of good quality”

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Posted 2 years ago

“fantastic Service”

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Posted 2 years ago

“great product ,great service ,great price”

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Posted 2 years ago

“Great service delivery quick and efficient”

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Posted 2 years ago

“Fast delivery and as ordered. Happy customer here!”

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Posted 2 years ago

“VERY GOOD AND QUICK SERVICE”

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Posted 2 years ago

“ordered over a week ago: haven't received goods, havent received response to email chasing goods cant find tel number to follow up emails”

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Posted 2 years ago

“This has been a complete nightmare company to deal with, I paid for express delivery and 6 days later I have still not got it, I have stopped me from working for days as I'm a tradesman, now i,m told its being delivered today and I have to wait around another day as they do not pay for returned postage, they keep a phone number on there web page so it looks like they are contactable by phone when you ring it, it just tells you this line is unmanned and to email them, email them and it's just useless, told them not to post the items as they told me it had not left yet but they posted it anyways and they do not pay for return post, God never again will I use a web page without a working phone number as if something goes wrong it can and has been a complete nightmare, now complaining to my bank to get a chargeback”

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Posted 2 years ago

“Speedy service and good price”

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Posted 2 years ago

“Excellent price, goods delivered promptly and well packaged”

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Posted 2 years ago

“Great price for a great product and fast delivery. What more do you want?”

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Posted 2 years ago

“Quick turnaround with my order as always.”

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Posted 2 years ago

“Product arrived on time as promised.”

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Posted 2 years ago

“Extremely nice driver. Concerned that I needed help to carry parcel inside house.”

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Posted 2 years ago

Power Tools Direct is rated 4.6 based on 13,505 reviews