Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.53

4.5 Rating 13,827 Reviews

93 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,827 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and communication”

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Posted 10 months ago

“Delivered very quickly..Excellent service.”

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Posted 10 months ago

“The items I bought 5 stars, sadly let down by a slow delivery, contacted customer services who solved my problem so would use again.”

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Posted 10 months ago

“Ordered and delivered very quickly”

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Posted 10 months ago

“100% awarded for customer services. 100% awarded for price. 50% for delivery, which was early but sadly poor packaging led to items inside being broken. Bubble wrap would have most likely prevented the damage but also better treatment of the parcel by the courier company would have also helped. My issue was very quickly resolved, so this gives me faith for further purchases.”

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Posted 10 months ago

“Good price and it gets delivered quickly”

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Posted 10 months ago

“Good priced product, exactly as described and quickly and safely delivered. Met all my requirements and perfectly satisfied”

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Posted 10 months ago

“Found just what I needed, quick delivery 👍”

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Posted 10 months ago

“Its a great product and very friendly fast delivery. Easy to use and and has saved us a lot of time and worry.”

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Posted 10 months ago

“Order went smoothly, good availability to choose from.”

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Posted 10 months ago

“Ordering the product was very easy and goods delivered within the timescale quoted”

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Posted 10 months ago

“terrible service misleading delivery times, read trustpilot review before placing order”

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Posted 10 months ago

“Incorrect delivery information”

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Posted 10 months ago

“Purchased 4 x 2.5l Paint 21/05 over the internet, order was accepted and money taken, only to receive several days 27/05 later that you could not supply. I would of thought that you could of offered me an alternative brand ???. Money still not been returned. So poor service all round”

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Posted 10 months ago

“Thankful l got redeemed with the help of TheresachinRecovery INC”

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Posted 10 months ago

“Ordered as per competitive prices and delivery as stated”

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Posted 10 months ago

“Prompt delivery and well packed! Will definitely use again.”

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Posted 10 months ago

“Previous dealings have been excellent, even exemplary. This time ordered, with additional fee for expedited delivery, but the order wasn't even processed until after the stated delivery date, and a week later still not arrived. The last purchase I will be making unfortunately!”

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Posted 10 months ago

“Quick delivery, goods fine”

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Posted 10 months ago

“prompt delivery, item as described. delivery driver was very pleasant and polite,makes a nice change , a credit to his company.”

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Posted 10 months ago

Power Tools Direct is rated 4.5 based on 13,827 reviews