Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.53

4.5 Rating 13,827 Reviews

93 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,827 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still not received parcel which was due Friday 11th July got ring doorbell checked history was definitely not delivered”

Helpful Report

Posted 9 months ago

“It's a pity that one of the tyres is deflated as I now have to find a garage to have air inflated so as to be able to use the damn thing. I can see from reviews that others have had the same issue all from the lack of detail. But will you ever solve this one fault?”

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Posted 9 months ago

“Very impressed with the speed of delivery from taking my order. It was well packaged both from susceptibility to physical damage and water damage.”

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Posted 9 months ago

“Item is as described, fast delivery, happy customer”

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Posted 9 months ago

“Excellent service and a good price too. Delivered on time as advised Hapoy to deal with again 5☆”

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Posted 9 months ago

“Best price for the product I wanted, genuine item, easy to order and quick delivery.”

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Posted 9 months ago

“Ordered item for my toilet on 30/06/25. As of 09/07/25 have not received it or heard anything from the company about what is going on. Not very good.”

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Posted 9 months ago

“Great prices”

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Posted 9 months ago

“Good range of prducts at decent prices”

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Posted 9 months ago

“purchased a Faithfull tools scythe stone great price great service good company plenty of tools to look at (ooh matron) any way if you are looking for a particular tool well they are worth a look”

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Posted 9 months ago

“Delivered early and exactly what I ordered”

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Posted 9 months ago

“I ordered some tins of interior wood varnish from Power Tools as their price was the best I found for the items I wanted . I was also encouraged by the positive reviews from existing clients . The order arrived very promptly and was really securely packed . Overall , 100% satisfaction and unconditionally recommended . I shall not hesitate to use them again as and when the need arises . Thank you very much !”

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Posted 9 months ago

“Easy to order online and quick delivery”

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Posted 9 months ago

“We still have not recieved the item.......”

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Posted 9 months ago

“Excellent service. Delivery perfect on time. Thank you. Martin.”

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Posted 9 months ago

“Price of items was very good, unfortunately, interaction with customer was poor. Items were delayed for delivery due to low stock but I was not notified of this which in turn delayed the job for my customer.”

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Posted 9 months ago

“Good price and delivery service”

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Posted 9 months ago

“great service”

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Posted 9 months ago

“Easy to understand website, clear pricing information and a prompt delivery service.”

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Posted 9 months ago

“Reliable company to deal with. Quick delivery via Royal Mail. After-sales assistance is prompt and helpful, although via e-mail. I was unable to speak directly on the phone with a technical adviser, which I always prefer, since a quick conversation with an expert can ofter resolve an apparently complex problem with minimum delay or fuss (hence my 4-star rating, which otherwise would have been 5-star). Power Tools Direct have a very good range of brands and products (in this case a Sealey grease gun). Should the need arise in future, I would have no hesitation in buying from them again. James Smith-Ross”

Helpful Report

Posted 9 months ago

Power Tools Direct is rated 4.5 based on 13,827 reviews