Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.56

4.6 Rating 13,502 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,502 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

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“Tool was great but delivery wasn't next day !!”

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Posted 1 year ago

“Great price and fast delivery”

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Posted 1 year ago

“Always use this company - competitive pricing, fast delivery and the webiste is easy to navigate!”

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Posted 1 year ago

“excellent price and great delivery time..just a shame no one answered the phone when I called...and no fault of yours but the welder didn't work when I fitted the plug..coincidently a wire had come off the switch, which I sorted myself.”

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Posted 1 year ago

“Goodprice, good service: item delivered on the right day.”

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Posted 1 year ago

“Good company to deal with and prompt delivery”

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Posted 1 year ago

“Excellent product, found this £20 pounds cheaper than another well branded company, came within three of ordering, I will deffo shop again from power tool direct”

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Posted 1 year ago

“excelent service”

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Posted 1 year ago

“order items on 10/10 and still showing as processed. poor delivery service and yes much cheaper than other retail store but i would rather have items and higher cost.”

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Posted 1 year ago

“The item was as described. Delivery was not not when promised. Had chase up my order.”

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Posted 1 year ago

“Competitive prices and good postage timing”

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Posted 1 year ago

“good products and service”

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Posted 1 year ago

“A good selection of tools. We ordered a dust extractor which some of the site search functions fid not find. It was delivered promptly.”

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Posted 1 year ago

“Economically priced tools, available immediately. Ordering was swift and easy. A great deal.”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Excellent price and quick delivery - all good”

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Posted 1 year ago

“Great service and delivery time.”

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Posted 1 year ago

“excellent service, quick and helpful delivery of palleted item”

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Posted 1 year ago

“Paid for express delivery, now been waiting 8 days. Customer service non existent!”

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Posted 1 year ago

“Competitive price, easy ordering, good communication, delivery bang on time, just received product not used yet, but seems really substantial.”

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Posted 1 year ago

Power Tools Direct is rated 4.6 based on 13,502 reviews