Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.54

4.5 Rating 13,715 Reviews

93 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,715 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 2nd March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered two sets of Allen keys in the evening about 5.00pm and received them lunchtime the next day. Superb service...”

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Posted 10 months ago

“Quick and easy to order. Quick shipment and delivery. Thank you.”

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Posted 10 months ago

“Still waiting for my goods. Chased however no confirmed delivery date advised”

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Posted 10 months ago

“Fast delivery, great product will definitely use again”

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Posted 10 months ago

“Easy to order and quick delivery by friendly driver 👍”

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Posted 10 months ago

“Thank you for the excellent service”

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Posted 10 months ago

“good delivery time”

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Posted 10 months ago

“Easy to purchase, 25% cheaper than Screwfix even with a delivery charge”

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Posted 10 months ago

“Correct product arrived on time exactly as described”

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Posted 10 months ago

“Didn’t like you at first but now your spot on”

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Posted 10 months ago

“great product range and quick delivery”

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Posted 10 months ago

“great service Super fast delivery”

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Posted 10 months ago

“Goods not arrived”

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Posted 10 months ago

“Unable to talk to anyone, no one answers the, phone, different design to what I ordered, no tracking of delivery, no details of when luckily I wasn't too far from home. Valve was damaged, so couldn't use it, had to repair my self as no answer on phone as usual.”

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Posted 11 months ago

“Great service and products arrive on time”

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Posted 11 months ago

“Best price available for the item I wanted. Order made and delivered within the time given in original order.”

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Posted 11 months ago

“ORDERED AND DELIVERED IN GOOD TIME. HASSLE FREE.”

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Posted 11 months ago

“Very good company quick delivery use them again”

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Posted 11 months ago

“Super quick and efficient delivery good quality tool at an excellent price thank you A+++++”

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Posted 11 months ago

“Bought this sieve for my husband and he absolutley over the moon with it.”

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Posted 11 months ago

Power Tools Direct is rated 4.5 based on 13,715 reviews