Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.49

4.5 Rating 14,326 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,326 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great thanks”

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Posted 5 years ago

“Correct parts arrived promptly. Will use again!”

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Posted 5 years ago

“No-fuss shopping. I found a product on here I have been looking for for ages. Whoever does the purchasing has a good eye.”

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Posted 5 years ago

“Exactly what I was looking for great service.”

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Posted 5 years ago

“Great price on Stanley gripper gloves and dispatched very promptly”

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Posted 5 years ago

“Woodworking drills, even from expensive makes often arrived blunt or went blunt after a short use. So we looked for better, the Faithful lip and spur drills arrived on time, when we first used one we realised we had found that better product. Quicker drilling, less stress on the machine and less heat. At last woodworking drills that work as well, for their job, as good metalworking drills. Thank you.”

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Posted 5 years ago

“Great prices, and fast delivery.”

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Posted 5 years ago

“Communication is nonexistent! It doesn’t matter at what stage you are in your order, you will not receive a response of any kind. You will not know whether your order will be fulfilled or not. Don’t pay extra for express delivery as it won’t happen. My item did turn up eventually, I was going to request a refund from my credit card for non delivery and communication when it just turned up! It was cheap, but as I required it for a job had to buy another elsewhere, so now I have 2 and can’t be bothered to waste my time trying to return it. Overall, if you want something cheap, can afford to wait and see if it may arrive then buy from Tools direct and cross your fingers and toes- you have been warned!”

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Posted 5 years ago

“Super swift delivery. Excellent price. Great product - SBR. Will use again.”

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Posted 5 years ago

“Although the company was efficient, not having the goods that we ordered, wasn't very good. The website should be kept up to date all the time so people don't pin there hopes in getting something they want, when the company didn't have in the first place.”

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Posted 5 years ago

“All good on time and everything as ordered.”

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Posted 5 years ago

“Easy to order, good price and prompt delivery”

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Posted 5 years ago

“on time just rite”

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Posted 5 years ago

“Very pleased with the seller, their comma and speed of delivery.”

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Posted 5 years ago

“Very good service, prompt delivery Pleased with product”

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Posted 5 years ago

“Orignal despatch/delivery was quite slow (over a week) 1 item was missing which was supplied in 2 days”

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Posted 5 years ago

“Always good products and fast service”

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Posted 5 years ago

“came as stated on internet order”

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Posted 5 years ago

“Good value, quick delivery. Good quality. 🎵who could ask for anything more🎵!”

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Posted 5 years ago

“Brilliant service with good prices and a fast service, I shall be returning. Thanks”

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Posted 5 years ago

Power Tools Direct is rated 4.5 based on 14,326 reviews