Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,353 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,353 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice item can understand no box to keep price down but a little more packing in the posting box would not go a miss”

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Posted 10 years ago

“Items good value, delivery took longer than quoted.”

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Posted 10 years ago

“Items good value, delivery took longer than quoted.”

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Posted 10 years ago

“Good product good price and service”

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Posted 10 years ago

“Had a phone call to tell me when the goods would arrive. Came bang on time. Brilliant.”

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Posted 10 years ago

“Very quick delivery and pleased with the product, although the handle needed to be tightened up.”

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Posted 10 years ago

“Good service, items (liquids) were well packed and secure”

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Posted 10 years ago

“Items arrived quite quickly. Was exactly as required.”

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Posted 10 years ago

“good will use again”

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Posted 10 years ago

“Website is not that easy to use search engine needs more options. But phoned store got great customer service and a product code and then ordered for home delivery. Easy in the end.”

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Posted 10 years ago

“I brought some decking paint and it was a very reasonable price. It arrived quickly but was damaged so Power tools direct despatched me replacements. Very happy with my purchase and their customer service”

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Posted 10 years ago

“PAINT ARRIVED MUCH FASTER THAN EXPECTED.. GOOD SERVICE”

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Posted 10 years ago

“Really good product, as described.”

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Posted 10 years ago

“Good web site, good prices. My only comment is that it took three days to ship the order so I missed my target of getting the stuff for the weekend. The shipment was within guidelines and I am happy but that is the only reason I can't give five starts. The quality is excellent and that is the main thing.”

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Posted 10 years ago

“price was good but was let down by the 1/2 day delivery not being kept to and the telephone remaing in answerphone!!!”

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Posted 10 years ago

“A lot cheaper than the high street. Not sure that the express delivery works 1-2 days has been 3 days. And the text i was supposed to receive to say when the driver was one stop away(delivery time was 12;50-1;50) came through at 8;30 that night so was a waste of time. The website is easy to use, the goods are cheap and well packaged but think some things need improvement”

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Posted 10 years ago

“Error in order but easily rectified with quick shipment”

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Posted 10 years ago

“Good friendly service and the tools we're perfect for the job at hand.”

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Posted 10 years ago

“Ordered 2 tins of Cuprinol decking stain for £32 in delivery (B & Q price was 1 tin for £28)Ordered late Wednesday afternoon, arrived following Monday (hoped to have it for the weekend but did choose cheaper delivery option)”

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Posted 10 years ago

“good delivery,good price,though size was slightly out.”

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Posted 10 years ago

Power Tools Direct is rated 4.6 based on 13,353 reviews