Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,412 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,412 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had no trouble finding what I wanted on your website. Pricing was very good. Delivery of my order was within the period stated. Would look on your site for things I may need in the future.”

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Posted 9 years ago

“Reasonable price and good delivery”

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Posted 9 years ago

“Goods arrived well packaged and exactly as described. Only criticism is that the carrier used is 'UK Mail' so the delivery date is not accurate..I've bought items twice in last month and paid extra for quicker delivery on one....it took 3 days not the max of 2'to arrive which delayed a job. The normal delivery item took 5 days. Otherwise I would fully recommend power tools direct.”

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Posted 9 years ago

“The support I have had from Power Tools is excellent, but the U.K.Mail parcel is rather disappointed as it lets down Power Tools.”

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Posted 9 years ago

“Good quick service and good pricing.”

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Posted 9 years ago

“As described. Well packed. On time.”

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Posted 9 years ago

“very quick and efficient service I would recommend to friends and family”

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Posted 9 years ago

“No problem with order & details of items correct. Would recommend them to all”

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Posted 9 years ago

“prompt service - arrived on time / good price / looks like a well made product”

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Posted 10 years ago

“good service”

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Posted 10 years ago

“Single handed lawn edge trimmer excellent quality, light weight, easy to use and to adjust cutting angle. User friendly website and prompt delivery. Thanks”

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Posted 10 years ago

“Good pre-sales communication.”

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Posted 10 years ago

“good delivery one spill all caught in plastic bag no great problems regards john”

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Posted 10 years ago

“was surprised how quick everything fell into place even ordering on a sunday”

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Posted 10 years ago

“excellent service and prices, very impressed”

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Posted 10 years ago

“Product was as described and arrived in a timely fashion. Only downfall was somewhere along the line my item of water seal was damaged and majorly dented luckily was not pierced”

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Posted 10 years ago

“Easy site to use. Quick delivery.”

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Posted 10 years ago

“Fast and efficient”

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Posted 10 years ago

“Although the part was not quite the same shape as the original - you could see it was made slightly more simplistically - it does the job fine.”

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Posted 10 years ago

“Good product range, prices and quick delivery. Postage a bit expensive though.”

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Posted 10 years ago

Power Tools Direct is rated 4.6 based on 13,412 reviews