Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.49

4.5 Rating 14,326 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,326 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service order delivered sooner than expected and cheapest price I could find would use again and recommend”

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Posted 5 years ago

“5 star the most terrible company please buyer beware disgusting service arrived 10 days later very bad communication and still no apologies buyer beware”

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Posted 5 years ago

“As always, a quick and hassle free transaction everytime.”

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Posted 5 years ago

“Excellent service Thank you”

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Posted 5 years ago

“We ordered a Clarke car port, the order was acknowledged, our money taken. A couple of days later we were informed it was out of stock and not available until August! If it is not in stock this should be made clear on the website. We did receive a refund but that is not the point. We won't be using this company again.”

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Posted 5 years ago

“I'm disappointed as I have not received one of the items I ordered ten days ago. I've exchanged emails with the sales department, and, although they have responded promptly, there is still no satisfactory resolution in sight, and I'm still waiting for the outstanding item.”

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Posted 5 years ago

“Well happy with item and service is five star ⭐️ ⭐️⭐️⭐️⭐️”

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Posted 5 years ago

“Excellent customer service. Delivery time very good. Will certainly use Power tools again.”

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Posted 5 years ago

“What I wanted at a much better price.”

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Posted 5 years ago

“Great company. Delt with quickly. Just a shame about the delivery company telling you its coming on day but doesn't turn up”

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Posted 5 years ago

“Goods were just as described and a a great price.”

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Posted 5 years ago

“Good price, delivered quickly so likely to use again when I need something in a hurry.”

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Posted 5 years ago

“quick delivery and good prices”

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Posted 5 years ago

“Slight delay but responded to email very quickly and delivery arrived within the week.”

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Posted 5 years ago

“My order was processed and delivered within a week”

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Posted 5 years ago

“You couldn't deliver the item for 6 weeks, despite saying it was in stock and taking payment. A full refund was requested and came through, no worries.”

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Posted 5 years ago

“Ordered my Lenser head torch from yourselves. Great price and arrived a couple of days later. Great service.”

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Posted 5 years ago

“Great product great service”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Delivery late more than a week no contact whatsoever. Payed for 2days Delivery to have tools on time.”

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Posted 5 years ago

Power Tools Direct is rated 4.5 based on 14,326 reviews