Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.54

4.5 Rating 13,754 Reviews

93 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,754 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never received my order, no answer when you phone and they don’t reply to emails, after 14 days they just issued a refund, no email, no contact, no explanation. Don’t waste your time!”

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Posted 5 years ago

“Good price, great service.”

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Posted 5 years ago

“Very pleased with the speed of delivery - item ordered on a late Thrs eve and delivered the following Tues (AM).”

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Posted 5 years ago

“Excellent service goods arrived a day earlier than said brilliant”

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Posted 5 years ago

“Very good service parcel arrived within three working days. Goods were as a present and therefore unable to comment.”

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Posted 5 years ago

“Easy to order, order arrived well package the next day. Excellent service.”

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Posted 5 years ago

“Easy to order and deliver on time”

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Posted 5 years ago

“Very competitive, quick service thanks”

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Posted 5 years ago

“Ordered wood stain,arrived within stated time and well packed.Excellent service.Would use again.”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Great service, excellent product”

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Posted 5 years ago

“I ordered my Bench Polisher primarily because it was the best price on line and fortunately it came with first class customer service thrown in free The order was acknowledged and I was advised of a 24 hour delay from the supplier I was kept informed and advised of a delivery schedule which was correct right up to the hour of delivery and I received the item within 5 days ,which I am very pleased with. So a big thankyou especially to Gosia in Sales”

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Posted 5 years ago

“prompt efficient service. Excellent product will use power tools direct again.”

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Posted 5 years ago

“Excellent service. Thank you”

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Posted 5 years ago

“Excellent service with very prompt delivery.”

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Posted 5 years ago

“Great price and fast delivery”

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Posted 5 years ago

“Would highly recommend power tools direct speedy delivery perfect thank you”

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Posted 5 years ago

“Great service fast delivery thank you”

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Posted 5 years ago

“There was utter silence as soon as I placed my order. No sign of the promised Email confirming the Order, no sign of the goods 2-3 days later. Tried their Website only to find that as everyone was working from home there was no prospect of speaking to anyone directly or on line. All I could do was to send a message and wait. And then, further silence. The goods arrived suddenly a couple of days later very in an oversized box with no packing within the box itself so the items rattled around inside (2x boxes of screws, a container of filler and 2.5 litre paint) so the box arrived almost in pieces and insecure. The paint tin was damaged. Very unimpressive. Won't be using again :(”

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Posted 5 years ago

“Exactly what wanted and delivered quickly”

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Posted 5 years ago

Power Tools Direct is rated 4.5 based on 13,754 reviews