Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.49

4.5 Rating 14,326 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,326 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The right product at a competitive price, simple ordering system, quick delivery.”

Helpful Report

Posted 5 years ago

“BEWARE, they promise delivery in 3-5 days, your order then fails to turn up, you chase them, they reply when they feel like it, only to tell you some BS story about staff shortages, BEWARE, JOB FINISHED BEFORE FIXING ARRIVED.”

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Posted 5 years ago

“Great price, great product, quick delivery.”

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Posted 5 years ago

“Exactly as described, delivery as standard. Worked well”

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Posted 5 years ago

“Great tools at very good prices - recommended”

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Posted 5 years ago

“Swift delivery of the coir discs for using in plant pots. Items as shown on the website, not used yet but I’m sure they will be perfect.”

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Posted 5 years ago

“Very good website, easy to use, information about purchasing and postage all displayed. Tracking information sent quickly, very good service all round.”

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Posted 5 years ago

“Good price very competitive, but on original order 2 -3 day delivery 3 weeks later get the order , not good for my company”

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Posted 5 years ago

“Ordered on the 3rd July with express 2/3 day delivery. Used this seller due to delivery times. I chased the order on 8 July and received confirmation on the 9th that it had been dispatched and delivery would be the 12th July. The job will be finished before the tool arrives. I received an email advising that the delay was due to staff shortages at the warehouse. They are still promising 2/3 day deliveries. Don’t use if you require your tools for a specific job you have scheduled. I’m not one for reviews or complaining but this has annoyed me.”

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Posted 5 years ago

“Arrived on time Good communication”

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Posted 5 years ago

“Always prompt, professional and reasonably priced in my experience”

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Posted 5 years ago

“Good price. Quick delivery.”

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Posted 5 years ago

“Trouble free service. Value for money product.”

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Posted 5 years ago

“Very poor service. Paid extra for a 3-5 day Express service. 8 days later item got despatched arrived on 9th day. This was only after getting PayPal to step in ! Tried calling, nobody answering phones as all working from home according to voicemail.”

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Posted 5 years ago

“First time using Power Tools Direct so all I can really say is good service and no problems. 👍🏻”

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Posted 5 years ago

“good quality products and fast delivery.”

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Posted 5 years ago

“Hello, Quality of product is Good.”

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Posted 5 years ago

“Sadly the delivered item was damaged in the post but the response and quick demonstrates professional and helpful service. Thank you John”

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Posted 5 years ago

“I ordered a puddle pump number; 1000307947 10 days ago and still have not had my delivery. Not only that but I have been unable to contact anyone. I have since had to buy another puddle pump from Amazon and got it the next day. Disgraceful service from you and you did not have the good manners to email me as to why you have not delivered my pump. I now wish to cancel it from you and will never buy from you again. regards Lord Barnett-Levy”

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Posted 5 years ago

“Good price and fast delivery. Easy to use website. No problems.”

Helpful Report

Posted 5 years ago

Power Tools Direct is rated 4.5 based on 14,326 reviews