Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.49

4.5 Rating 14,326 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,326 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Spade has an angle not shown in picture & not good”

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Posted 5 years ago

“Great product at a great price. Would definitely use again.”

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Posted 5 years ago

“Ordered,delivered in good time, great quality. Just what we wanted.”

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Posted 5 years ago

“Haven't received my order after 7 days ,no reply to my emails.”

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Posted 5 years ago

“Very helpful”

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Posted 5 years ago

“Easy ordering, competitive prices, good delivery. Thanks”

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Posted 5 years ago

“The whole transaction went most smoothly, I can't fault their service.”

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Posted 5 years ago

“The service from Power Tools Direct was fair and reasonable, unfortunately the item I ordered was out of stock. The response from PTD was professional and above reproach, they refunded the purchase price immediately. Thank you for your honest approach to online sales. Well done Power Tools Direct”

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Posted 5 years ago

“Dispatched on time and delivered when promised. Great service all round.”

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Posted 5 years ago

“Other than my purchase not being the subject of a confirmation email, everything went smoothly.”

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Posted 5 years ago

“Great price, fast delivery, plenty of choice.”

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Posted 5 years ago

“Quick service.”

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Posted 5 years ago

“Great bag for my bike tools and fast delivery.”

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Posted 5 years ago

“Placed an order of spray paint. There was a problem with stock. 3 days later I was informed I would not be getting my items”

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Posted 5 years ago

“Generally pleased with the service with the order being delivered on the expected date. However, my order was placed without an account and there was no communication from PTD to follow the order progress. Probably not a problem with an account. When I enquired about delivery the response was prompt and useful. I would use PTD again now I have set up an account.”

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Posted 5 years ago

“Disappointed forever.”

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Posted 5 years ago

“Faultless fast shipping and delivery on my order”

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Posted 5 years ago

“Poor customer service and incapable staff, goods arrived damaged. don't waste your time.”

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Posted 5 years ago

“Easy to navigate website, good prices and exceptional delivery service”

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Posted 5 years ago

“Good services, with no issues”

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Posted 5 years ago

Power Tools Direct is rated 4.5 based on 14,326 reviews